I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation was done in a very timely manner. The waiting area was clean and refreshment, entainerment as well as wifi was available. very Satisfied
Very friendly atmosphere. Our salesman made sure we was happy with our purchase. He didn't try to push us into something we didn't like or couldn't afford. I highly recommend them, and I plan on purchasing another vehicle once my corolla is paid off.
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
Drove from Birmingham to look at a used truck. Tammy was excellent to work with. Paperwork was a breeze. In and out. Nice clean dealership. I would definitely consider using Sand Mountain Toyota in the future.
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