Excellent Service Advisor Experience
December 3, 2018
Service Advisor, Mr. Cottrell, was willing to take the time needed to explain all service requirements, review my vehicle's service record, and explain completed work and costs for this 60,000 mile service. Vehicle service was completed ahead of projected completion. Since moving to Clarksville in 2001, I have received the same excellent experience with this knowledgeable and friendly Service Advisor regardless of whether he was employed at Saturn, Suzuki, or Nissan. I purchased my family's previous vehicles (Saturn, Suzuki, or Nissan) based on the service recommendations and requirements provided by Mr. Cottrell and not the sales department. All advertised service price discounts were also honored during this visit.