Mark Langston made shopping for my new Toyota a breeze. He was knowledgable and attentive. Mark explained the various features and encouraged me to test drive different models. I was able to find the right vehical for me. Thanks Mark!
This is my second time getting a car from laxauto and both times it was great service. First time was 3 years ago to buy a accord and now I went to purchase a newer honda. I was helped by Eli both times and he was great and attentive. He work with me trough the whole process until I felt I was making the right decision never pushy or making me feel uncomfortable. Thanks again guys!
Came in about 2months ago to purchase a car . Ty was very nice , & definitely knew what he was talking about . This was my first time purchasing a car & I was nervous about being over charged. Terrance great salesman found what I wanted and Ty made sure my payments were not breaking the bank with my monthly payment. Seriously the best in Lincoln no doubt !!
Super impressed with Buddy Hoff at Anderson. Of all the dealerships in my search for a different car Buddy was literally the only sales individual I worked with who actually did what he said he was going to do. He provided options for cars in the category I was looking, called with updates and emailed me cars at other Anderson locations for consideration. A man of his word and willing to work for you. Very rare find. Will definitely go back to Anderson in the future to work with Buddy. Thank you for an outstanding experience!
I totally would recommend Baxter for any car shopping experience. They were the only place that was able to get me in and approved for exactly what I needed and wanted. Mario Overstreet worked wonders with his finance team. Thanx guys!
I took my vehicle in after having it diagnosed elsewhere. I could tell that the service guy wasn't happy that they wouldn't be doing a diagnosis. I told them what I wanted (oxygen sensor replaced and new key fob w/emergency key). This was at 7 a.m. I hadn't heard a word at 1:00 p.m. so I sent a text to the service guy. No response. I called at 3:30 - was given the excuse of "computers down" and "tech working on my car had an emergency". Give me 30 minutes he said. An hour later, I called AGAIN. I was told the tech "just got done" and he would call me back in 10 minutes with my total. When he called back, I was told the tech had trouble getting the oxygen sensor off and they were swamped. He apologized over and over, and gave me a small break on the bill, so I sort of let it go. When I picked up my vehicle, I got an "all points inspection" report which basically said that every single fluid in my vehicle was dirt/contaminated and/or burnt. I just had the oil changed a month ago (by my brother-in-law) and a NEW transmission put in 2 months ago. I went back to the transmission place the next day for them to check the tranny fluid. They showed it to me - not dirty, not burnt. I don't trust Baxter any longer and I will NOT be returning as a customer. The service guy was super nice and all, but I will NOT be lied to just because I am a woman. I don't believe any of my fluids are bad. I have my own opinions as to why I was told that. The facility is nice, they did do the work I requested but nothing that they "recommended". I'm sure they didn't like that at all. My advice is beware - if you go in wanting a specific thing done that Baxter didn't recommend, you may not have a good experience.
Hector did a fantastic job being my salesperson. He communicated with me efficiently and effectively via email and phone since I had to search for a vehicle out of state. His consistency to answer any questions that I had without being a pushy salesperson made the entire process much easier!! From the first initial contact, to the finance process, and sending the paperwork overnight, my first-time car buying experience conducted online has been so easy and great!!! Thank you Hector for doing a phenomenal job in getting me in my Truck!!!!
Even though they were unable to help me, these guys stayed professional from the moment I walked in, until the moment I stepped out. Marv was great! As a younger guy, first time buying from a lot, they treated me with respect. I will look forward to doing business in the future!
The moment I came to the store staff was warm and friendly. They were not pushy, but eager to find out what type of car needs we had. This is by far the best experience I have had at a car dealership. I will definetely be coming back to Twin Rivers.
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