Just bought a 2014 Ford Expedition, Chad the sales manager is a class act, amazing customer service, took care of all of my needs. went out of his way and ordered new tires for our car we purchased and even had the door code reset and had a spare made with no questions asked. if yo are looking for a car or truck i would recommend this company anytime.
2017 Jeep Renegade Latitude Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
I had a problem with an engine noise with my Equinox. My service advisor, Oscar, was very helpful in getting my problem diagnosed quickly and repairs made. My vehicle was back in operation at the time promised.
I depend on Oscar to keep my Equinox running smoothly and as in the past he has always come through for me.
Thank you, Oscar, for great service!!
2017 Jeep Renegade Latitude Review
A Different Kind Of Jeep
by Hey Now from Pittsburgh Pa
April 12, 2019
5
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
Service provided by Charles and Rudy was very informative and customer service provided was excellent. The passenger headrest leans forward and the top of headrest digs into passenger's head or neck depending on the passenger's size. Strange since the driver's side is installed at a different angle. Apparently the headrest can not be adjusted to match the driver's headrest. However, Rudy was able provide an alternative fix to my issue.
2018 Jeep Renegade Limited Review
love it
by bubble1015 from san diego,ca
May 14, 2019
5
I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car
Absolutely the best!!! Sales, Financing and Service!!!
by Disappointed from DealerRater.com
December 3, 2018
4.8 (472 reviews)
My experience over that last 4 years with Ken Stoepel is nothing but outstanding. My family has purchased 3 vehicles there. Our salesman, Alfred Hernandez, is amazing and I will never use anyone else. He is personable, respectful and is NOT pushy. He goes above and beyond. 2 weeks ago I called him and told him what I wanted and what I could pay. He went to work. Within a couple of days he found a few options for me to choose from and what I would be looking at in payments. All I had to do was to go up there, get the value on my trade in, say "yes, I want this one" and he handled all the rest. Alfred is also a compassionate person. My father passed away in 2016. In 2017 I made the decision to get rid of his car. This was very emotional for me. I stood in the parking lot and cried. Alfred was caring and empathetic. He knew how much that car meant to my dad and how much my dad means to me. I wouldn't have been able to hand those keys over to anyone else. I can't say enough positive things about Alfred. Tom Hinckley handled the financing on all vehicles. My last purchase he had all the paperwork ready for me to sign so I was not there very long at all. He even called my insurance company to help me get changes made! I will not take any of my vehicles to have service completed on them except for Ken Stoepel. David Spinks is my go-to person. He handles all the service and maintenance on my vehicle and my dad's truck. David always makes sure to explain in detail what is going on, what needs to be done and will show me when necessary. He makes sure that I am taking care of.
2018 Jeep Renegade Latitude Review
The newest and reliable car I have ever owned
by SNtink from SALEM, OR
May 8, 2019
5
I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.
Charles in service was extremely caring. My problem involved two old manufacturer's recalls on my motor home on a Sprinter chassis. I had been wrestling with this problem for quite a while with the 'big' dealers in S.A. and finally got you name from the main recall center. Best thing that has happened to me in a long time. Charles is great!
2017 Jeep Renegade Limited Review
Great SUV
by Eileen_NYC from Bronx, NY
April 9, 2019
5
I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.
If I could give 10 stars, I would! After a terrible storm hit the Valley in June 2018 we lost our brand new 5 month old 2017 Ford Explorer. I contacted Peggy at KEN STOEPEL in Kerrville. Peggy worked tirelessly to help me find a comparable vehicle to replace the one we lost. She listened to everything I wanted, and found me an amazing replacement in hardly any time. I am not even from Kerrville, I am from the Rio Grande Valley, but the deal and even more... the customer service kept me working with her. The drive to get my new Explorer was so worth it! Peggy helped make the transition practically seamless. I am so proud to be driving my new Explorer, and even prouder it has a KEN STOEPEL sticker on it so everyone can see. My next purchase WILL be from Peggy and KEN STOEPEL Ford in Kerrville
2018 Jeep Renegade Latitude Review
Perfect car for our teenage granddaughter
by Brenda Farr from Norman Ok
May 7, 2019
5
This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.
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