Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family.
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the finance guy was up front and honest. They asked us what we wanted and if we wanted to explore any options. No pressure and no ick feelings. This was my sons first big purchase and he paid cash.! No hassel in and out in less than 3 hrs.
Fun car to drive
by Van19 from Los Angeles, CA
December 15, 2018
I liked the car overall. The appearance and performance was what I expected. It met the needs of my family. Looking for a good deal before I decide to purchase.
I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
Most amazing car i've owned
by AmandaCO from Colorado Springs
November 26, 2018
I have always wanted a jeep. So getting this one has been a dream. I travel for work and through all weather conditions and this vehicle gets me there without any issues. I love it
We had really good service here, and they helped us so much finding a new used car and working with us on how much we wanted to spend. Thank you all so much, and we will be definitely coming back in the future when we want another new car.
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
Purchased a new RAM 2500 truck from Withnell a few months back. Buying process was a breeze and they took good care of me from start to finish. Shout out to Trevor in sales for his excellent customer service and lack of sales games. Brought the truck in for its first service and the service department took great care of me as well. Would recommend this dealership.
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Went in for service on our 2011 Laredo Cherokee and was immediately assisted and greeted. George in service was great and didn't give us any run around. We then continued to walk the inventory as our car was being serviced, we met James and he was super friendly, he invited us to look at the newer Grand Cherokees. Even though we were not in the market for a new vehicle, we continued to work with James for the next few weeks. He sent us info on new and preowned Jeeps through email which gave us a chance to research them. After we narrowed it down to the exact vehicle and were able to come back in, James was out but had asked John Freeman pull it up, wash it, and had it ready for us to look at. Needless to say the experience overall was the best, we absolutely love our new 2018 Grand Cherokee Upland. Thank you Gentlemen there at Roberson Motors, you all are truly professionals and have earned our business.
I love this car!
by NikkiS from PA
December 26, 2018
I like this car a lot! A few minor things but they were covered under warranty. Such as a whistling noise coming through window. But dealership fixed!
Roberson Chrystal was great to work with.. John was great salesman... Highly recommend him . Awesome dealership had good selection to choose from..top notch place..
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
This little JEEPLET is the car that you need because getting a pick up truck to go antique shopping is a hassle. I Have gotten as high as 37 MPG on the highway over long road trips. In the city is averaging about 21MPG if you don't floor it. The complaint people have about the transmission being slow to kick down gears i have yet to experience it. Do keep in mind if you are buying these used, two things to check for.... 1, If there is a 1.4L MULTIAIR Engine under the hood keep in mind the timing belt will go bye bye at about 150,000 and 2. Not all renegades come a standard spare tire.
2017 JEEP RENEGADE ALTITUDE 4 X 2
2.4L Multiair i4 / 9 Speed Auto
Uconnect 5.0 Radio
Sol from Fidelity in Tigard was very attentive and answered all of my questions. He facilitated my experience with my first car purchase. thank you
I love my Renegade!
by sullenxriot182 from Bridgewater, MA
December 14, 2018
I used to have an old Wrangler and missed it so much. I ended up selling it years ago when I had my son because the back seat was too tiny and I didn't feel safe putting a car seat back there. I needed a new vehicle and came across the Renegade. After test driving it, I fell in love. It definitely drives and feels like a Jeep, the inside is super roomy and comfy for such a small SUV, and the gas mileage is great. It is definitely exactly what I was looking for. It's cute, reliable, and I'm SO HAPPY to have my 4 wheel drive back for the snow!!!
Staff is friendly and knowledgeable. They really work hard to get you in the vehicle you want. Their parts and service staff work hard to take care of your needs.
happy trails in my trailhawk renegade
by jgs from kingsport
November 29, 2018
this vehicle more than meets my car aspirations in that it performs to nth degree as a 4-wheel drive. the color and style are classically detailed. it is roomy and easy to maneuver. the gas mileage is adequate and the safety factor and reliability of all jeep vehicles is tremendous. we are happy with this purchase indeed.
mark was my salesman and it was a great experience working with him from start to finish,he was very professional and knowledgeable and had a answer for all my questions. would recommend him to work with. Thank You Again. Thomas Van Berkom.
Tom Jones our sales man did all he could to get me into the right vehicle at the right price he was attentive and listen to my needs and the price i was willing to pay. A great buying experience, he even went out of his way to call a few days latter and make sure i was still happy with my purchase.
Most impressive car I have ever driven.
by Amreefawn from Wasilla, Alaska
January 11, 2019
This car is amazing! It has everything I wanted and more. I was so happy with my 2017, I bought my 2018 a year later. The Renegade handles very well in the many diverse weather conditions in Alaska.
by Great buying experience!! from Las Vegas Nevada
June 17, 2017
I would not hesitate in recommend the sales department at NW Jeep. I live out of state and wanted to buy my son a Jeep as a reward for doing a great job in college. You know how difficult it is to purchase a vehicle in person, imagine purchasing over the phone. I had contacted many other Jeep dealerships and sent my son by himself to try and find the Jeep Rubicon Recon that fits our budget and one that he and his mom liked. The other dealership's salesman did not treat him with respect and did not take him seriously. We did find a Jeep that we liked elsewhere and worked out an agreeable purchase amount but the dealership and salesman just didn't feel right. They really had a bad attitude as if they were doing us a favor and we were wasting their time. Because of this, I told my son to leave and that is when we found NW Jeep. I am so glad we did. We should have gone there first. My son ran into salesman Bill Barber who took his time to find the right Jeep for him and to fit our budget. Bill treated our 19 year old as if he was a 40 year old. That was a very smart move. Our 19 year old has more vehicle purchasing to do in his lifetime than the 4o year old. Where do you think he will go to buy his next Jeep? NW Jeep has earned his lifetime of business! Bill spent the time necessary to help him understand all the features of the vehicle. NW Jeep even gave us a better deal than the other dealership and with kindness and a smile. If you are in the market for a new Jeep, Just call Bill Barber at NW Jeep 971-732-0298 and get the great service and great deal you expect when spending your hard earned money!!! ( This review was not solicited by the dealer. I only am writing this review after truly exceptional service!)
I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time. He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service.
Seriously the best car I've ever owned.
by stormechaser from Henderson, KY
January 7, 2019
I've only had it for a month now (on the dot actually), but it's so much better than my previous vehicle by a mile. The seats are comfortable and are easily adjusted. The backup camera is amazing, although sometimes it messes with my perception. It has AUX and USB ports. The touchscreen menu system is easy to learn and use. Very user friendly. My only qualm is that the headlights aren't automatic, but that's just me nitpicking at this point.
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