I was shopping for a new vehicle after having just returned a leased Dodge Charger Scat Pack because of a military deployment. I originally leased my first Dodge Charger Scat Pack from Herb Chambers Dodge in Danvers, MA. My salesman was Ismael Briceno and he made my car buying experience so smooth and enjoyable that there was no question as to where I was going to purchase my next vehicle and who I wanted my salesman to be. I contacted Ismael letting him know my situation and he did everything I needed him to do so we could put together a deal on a new Dodge Charger Scat Pack. Ismael Briceno is a salesman at the top of his game and has excellent customer service. I purchased my second vehicle through Ismael at Herb Chambers Dodge and my second experience was just as enjoyable as my first. I look forward to doing business with Herb Chambers in the future but specifically Ismael if he continues to sell vehicles. Great job Ish!!
My wife and I are from out of state and were recently on vacation north of Boston when our 2016 Jeep Renegade started overheating. We called for a tow and we happened to be closest to Herb Chambers Chrysler Dodge Jeep. I was impressed that someone was on duty in the service department after 7pm when we arrived. Our Service Advisor Barbara A. Padget went above and beyond to put us at ease and immediately obtained a loaner vehicle for us to use for the balance of our stay. She then expedited the repair of our Jeep, which happened to be a bad cooling fan and module, repaired under warranty. I was impressed at how Barbara handled our whole situation and turned what could have been a bad memory into a great memory and dealership experience. She is an asset to this dealership. Sincerely, Al and Antoinette Urenovich
This is the second Jeep that I have leased form Vito! He is knowledgeable, friendly, outgoing and great to work with. He found the car that I wanted and the payment that I could afford without having to settle for a lesser quality Jeep. Love my new Cherokee! The whole team was great from internet sales staffer Miguel to the money man Greg!
Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service.
We had a great experience at this dealer. My wife loves her new 2019 jeep grand cherokee limited. No pressure at all, we changed color of jeep a couple times and finally decided on brown. Our sales person Ryan was AWESOME! GREAT DISCOUNT AND REBATES. TRADED A 2013 GRAND CHEROKEE AMD GOT AWESOME $$$. GUY & CHERYL W
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