Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
Had a wonderful experience at LW. When I asked Zach if the car had any mechanical issues, he said "we stand behind our cars", and LW did not disappoint. I highly recommend, and will consider a future car purchase at this locally owned dealership.
Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
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