Great people and dealership
November 6, 2018
After looking at several cars locally and on the internet, I drove to Solid Rock Auto from my home near Erie, PA. I had a list of 6 cars that I had researched and I wanted to look at in the Akron/east Cleveland area. Solid Rock Auto Group was the first stop on my list. Dan was outside and greeted me when I got out of my car. He said he knew who I was by my trade-in I was driving. Dan went over the virtues of the Subaru Outback with me, gave me the keys and I took it for a drive. I was satisfied with the car except I had a few concerns, mainly the outside remote mirrors didn't work. Someone had stolen the drivers sun visor and as a result shorted the wires out, blowing the common fuse. Dan retrieved some tools and immediately repaired the wiring, and replaced the fuses. When we were satisfied with the repair we went inside and agreed on a deal. I drove the car home with no issues and my wife is very happy with her 'new' Outback. I have since pestered Dan with a few questions that he immediately sought answers to and got back to me quickly. Dan has also ordered a new sun visor to be delivered to my home that I will install myself. Thank you Dan and the Solid Rock family for an issue free sale. I look forward to future business with you and I will look here first for my next purchase.