I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!
It’s a Jeep
by Jed Regenwether from Bentonville, Arkansas
January 14, 2019
I hated it at first, But I have come to learn the many qualities, people, and experiences that only this vehicle introduces you to. There is only one jeep.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
Jeep Wrangler, classic and no frills
by MW_bb from London, Ontario
November 19, 2018
Pretty happy, always wanted one particularly looking forward to taking off the top in spring and summer. No frills interior that can get rained into worst case, low on electronics, even the windows are manual crank (the better to remove doors without wiring I guess). Pretty "connected to the terrain" type feel, polar opposite of a luxury vehicle but if you like this sort of thing, you may get hooked.
I would highly recommend Norm's used car's. Our sales person (Thom) was very knowledgeable about the purchasing process. The Van was extremely clean and mechanical sound.
Unreliable car prone to breakdown
by Ahmetcan Caglayan from Jacksonville, Florida
November 6, 2018
I loved this Jeep when I bought it. But, the amount of repairs on it is beyond reasonable. I've had to completely replace the engine, now I have to have the transmission rebuilt. There's constant problems left and right. Stay away from this model. It's been more of a headache than a blessing to have this car. I've owned it for 7 years, 7 miserable years. Repair after repair.
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
My husband cried when he saw I bought it
by AMYFORD from Baltimore MD
January 12, 2019
Love love love this car. My husband cried he was so excited when I brought it home. I surprised him. The styling is impeccable and the car rides smooth.
Called Bill on Wednesday afternoon, asked about a certain car he had in stock. He told me it was there and offered to take a credit form to see if I could get the car. An hour later he called back and said the loan was all set and gave me a payment. offered to hold the car till I got there the next morning. When I arrived he had the c ar gases up and my mom and me took it for a long ride and it was just as he said . the only difference was that the payment was a bit lower. We had a good time there, about 2 hours and he took care of the insurance as well. I would send any friend there and hope to do more business there some day! bill and the whole crew were great !
Most reliable car I’ve ever owned...
by smcd from WA
December 7, 2018
This car was great for fun and my day to day needs! I don’t have any issues with my Jeep. If I had any complaint about it I would say it’s the price...
Towed in on a Friday afternoon---staring at leaving the car for the weekend and needing a rental as I was still an hour from my destination--service manager took over and my car was repaired in two hours at a fair price---highly recomend this dealership.
I like it and it’s comfortable and high up ...
by Jags333 from San Antonio, texas
December 19, 2018
I think it’s a good car the paint could be a better quality of paint but it’s fine.. I travel slot and it works for me...
I recently traded in a 2011 Jeep Grand Cherokee for a 2019 Grand Cherokee. I was able to purchase the exact model and opitions I was looking for. Andy and John made the transaction seemless. They made me a deal I couldn't refuse! It was worth the visit to Charlie's!
by Jeep Wrangler from COLFAX
November 20, 2018
My 2016 Jeep Sahara Unlimited is a comfortable warm the heater works great it's not noisy with the hardtop rides excellent has plenty of power and I've been averaging 18.7 mpg. The re-sale value is high.
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