I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
I went into the dealership unsure of what I wanted. Anthony helped me identify what my needs were and was essential in helping me pick the car that was right for me. Marina was a pleasure to work with and was very conscious of helping me find the best financing option available to me.
Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.
I had an appointment for an oil change on Saturday 10/27/18 and while I was waiting, Tom David let me know they could take care of the recall item on my Jeep. I appreciate the fact this could be done while I was already there and would not need to bring it back again to have that done. Mr. David was very professional and I feel he is an asset to your team. Thank you.
Levi helped us with our purchase from start to finish. He was very courteous and helpful both during and after the sale. The entire process was very quick and simple with no inconveniences. I would recommend Levi and Auto Nation to anyone.
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
I truly was so satisfied with my releasing experience at AutoNation! Bachir was the gentleman who helped me and he was absolutely great! He was attentive and understanding, and he helped me get the exact car I wanted. I honestly didn’t think it would be as successful of an experience as it was!
I worked with Justin at Autonation Jeep Chysler on Broadway, this was the best experience I have ever had with a dealership. My car had multiple things than needed fixed. Communication was excellent and felt he really went above and beyond in getting my vehicle taken care of.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
Tyree Bean & Gabe Madrid worked so hard for us on a cold, icey day. They made sure they had the car I requested ready to test drive. And even had the patience to let me test drive 2 other models just to make sure. The while staff was very friendly and accommodating. I was impressed by the professionalism and knowledge of these two very young men. They were easy to talk to. There was no pressure, just blunt honesty. Allen the manager was also very helpful during our purchase.
Best Car Buying Experience I've Had in a Long Time
by RayB1967 from DealerRater.com
November 16, 2018
I have to say I went in to the dealer thinking that NOTHING was going to go my way. Early in the process I reached out via the internet and received a call as I requested, doing business with text just doesn't work for me. Chris Meachum called and asked me all the right questions and suggested we "work the deal backwards" due to my credit situation that many divorced, single parents face. I agreed, set up an appointment to meet with Chris, but I still had serious doubts about what the outcome would be. Chris and the finance team ran my credit and recommended a vehicle I was actually interested in, the 18' Jeep Renegade. I was actually surprised as I thought with my challenging credit situation I would be stuck with pre-owned which wouldn't be bad but I prefer new with a warranty. The guys worked really hard to get my deal done and I was blown away at what they gave me for my trade (more than expected) and when I got to finance with Lucas Keenan I was even more surprised that my payment was $30.00 a month lower than I agreed to; I used this cheaper payment to purchase an extended warranty. I am extremely pleased with how I was taken care of and the level of effort put into earning my business; this was by far the best car buying experience I have had in a very long time. Great job guys, I look forward to doing business in the future Ray Burke
Worked with Don G. ,looking for a particular Chevy Truck. He will let me know if an when something comes in. I will also keep in touch with Don and or stop by, he knows what Im looking for
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