The Berglund Chrysler Jeep Dodge dealership had a good...
by jeand from DealerRater.com
November 30, 2018
The Berglund Chrysler Jeep Dodge dealership had a good selection and the salesman, Scott Ryer, was very polite and was knowledgeable about the vehicles. The showroom there was very neat and clean. I am definitely coming back here next time I buy a car.
My name is Curtis N. My wife and I purchased a new car from Berglund Chrysler Dodge Jeep Ram. The customer service was excellent. James Hunt was our salesman and he was wonderful. He totally exceeded our expectations .we searched locally for a car but could not get what we were searching for.James went above and beyond to get us the car we were looking for at the best price possible. it was totally worth the 6 hour drive to pick it up. Thank you Mr. Hunt for your kindness and everything you did to make our purchase as smooth as possible.
We brought our 2017 Pacifica in for its FIRST visit since August 2016 when we bought it. Still not enough mileage for a real oil change, but it was time for state inspection so we had both the oil change and the inspection. All went well. Tried to find you to speak to you, but you were not available when we were there. Your "neighbor" said you were out for a late lunch, but we couldn't find you earlier and soon thereafter we left. Sorry to have missed you. We love our Pacifica, but are not in the market to replace our 2010 Town and Country at this time.
Been to several dealers there's a handful of dealships that I would consider doing business with and now this one I will add to the list. In my experience with magic city of Roanoke wether you close the deal or not they are willing to communicate and try to earn your business.
Somehow there has been a review posted by supposedly me... This is NOT the case... I have known the general manager of this dealership most of my life... the sales process was easy, the salesman was a Delight to work with. He went above and beyond to try to get the car financed... We worked out a compromise that I would guarantee the vast majority of dealerships would not work out... this is an excellent dealership and people to deal with from MY experience...ANYONE who States or posts otherwise... Whether REAL or to elicit a reaction... Has never dealt with this dealership or has an axe to grind... The customer service was excellent... We were treated with respect and honesty up front... From beginning to end... I have no issues recommending the dealership to anyone... if you need a dealer that is willing to work and go the extra mile and truly earn your business... This is the one
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