Rick, Wade, and Xavier were great to us. We bought a used Avalanche and love it. The buying process was easy. When I think of the name "Demontrond," I think first class, but the furniture was shabby and the waiting room was not good. You need a facility that reflects the quality of people who serve you as employees. You have an amazing group of people in used cars sales and in the support staff, but your offices look worn down. Spiff up the place so your customers feel safe! And give your employees offices they are proud of - not ones they have to make excuses for.
Went to multiple dealerships and had horrible experiences until these guys. I had two different sales guys help me, never trying to step on each other's toes or worrying about who's deal it was. They were beyond polite and took great care of me and put me in a great car. If you're looking for a great experience you can't go wrong with either Kevin or Alan! The finance process was fast and easy, told them what I was putting down, got pre approved, and by the time I got to the finance department all the paperwork was ready to be signed. No wait. The lifetime warranty they offer is just a pure bonus after the experience I had. Will definitely do business again with these guys, top notch all the way.
I have a lifetime bumper to bumper warranty. They have always been awesome in every Dept.
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