I needed to trade in my Mercedes Benz car for a bigger vehicle that could fit my grandmother's wheel chair. JP helped me find a nice vehicle that drives very well. My grandmother really loves the vehicle both inside and outside. I'm also better able to assist my friends and family who are currently moving, because I have more than enough room for them and their belongings.
Thank you Jp. And thank you to everyone else at Prestige for all of your help as well. I love how everyone at Prestige Auto Group works as a team for the benefit of their customers! All the best!
Aliea was a pleasure to work with! She???s extremely professional and helpful. Most importantly she???s focused to address all your needs and concerns. I traveled from Central New Jersey to Security Dodge - such a great experience.
This review is so close to five stars, but I was slowed down at first by an inattentive and unhelpful salesman who I won't dwell on, or name here. I was saved by Business Development Director, Michelle Scalise. Michelle listened to my issues and dealt with each one in a thorough and fair manner. She taught me some things about the vehicle features that were behaving in a way that I didn't understand and she provided remedies for the legitimate failures. Everything is resolved now and I am thrilled with my purchase and would shop at Security again for sure. The guys in service and parts were patient and helpful and even the valet was a gentleman.
Called to make 10K Service on ???17 Scat Back Shaker, they gave me an appointment for 6 weeks from call. Pull in for service on date, greeter says hi why are you here-no clue on appointment made 6 weeks prior. They did good job on service, few things to act upon at 15K as well. However, how much do u want to bet at 15K service, they will forget about the 10K pending issues. Dashboard has rattle that don???t want to take apart to look for, so still has rattle.
I called the service department early in the a.m. to make an appointment to check why my 1-1/2 year old Jeep was having trouble starting in the mornings. Although they were extremely busy, they asked me to bring the car that same day as an emergency visit. They were able to diagnose the problem as a bad battery and replaced it in a matter of a couple of hours.
Went in for regular oil change and service??? Also bought new tires??? Was treated courteous and professional through the whole experience??? I have never had any issues for his long as I???m using the service department???
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
A friendly and very nice person! I was so happy doing business with Benny! I would recommend him to my friends! Keep it up! Thumbs up
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