Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 3, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Came in looking for a 2018 Jeep Grand Cherokee, there weren???t many left, RJ helped me find one of the few left that matched what I needed, the price was right, too. Come to Rt 46 for your Jeep Chrysler and Didge needs.
Both my husband and I went in for new / used cars and left in a few short hours with very reasonable prices but the process went very smooth. Our sales man understood our wish list and we didn't waste a lot of time "exploring" too many irrelevant options!
Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal!
I just bought a 2018 Jeep Wrangler Rubicon from Chrysler Dodge Jeep of Paramus. I worked with Jerome in the sales department and it was an excellent experience. Jerome was very knowledgeable about the car and helped me identify all the right options to meet my needs. He took the time to listen to my specific interests and helped me customize my car so it was precisely what I wanted (nothing less - but with nothing added that was unnecessary). It was clear to me, from our first interaction all the way through delivery that he genuinely cared about me and wanted to make sure I got precisely the Jeep I wanted for a fair price. It was a "no hassle" experience and I got a great car for the right price. I've bought many cars from many dealerships but, moving forward, I will highly recommend Chrysler Dodge Jeep of Paramus and Jerome specifically to all my friends who are in the market for an automobile. The Sales Manager, Jay, was fantastic and it was clear, from my interactions with him, that he's been in the business a long time and knew the importance of great customer service. I could also tell he considers Jerome one of his "top" people and had (well earned) confidence in the deal he helped me negotiate. When I took delivery, Monah helped make sure all the paperwork was done promptly and properly and was respectful of my time. All in all this was a "five star" experience with a great team. I would highly recommend to anyone looking to navigate the sometimes stressful world of car buying. Jerome, Jay, Monah and the whole Chrysler Dodge Jeep of Paramus "family" are a team you can trust and true professionals. Great job! (And I love my new Jeep!)
Carlos helped me out before but didn???t purchase anything that day. Wound up coming back to Paramus to see Carlos last minute and in the evening. The whole process was pretty fast from my previous experiences car buying. Was in at 5 and out by 8 with a brand new car and a trade in of old vehicle. Fast & efficient.
The entire staff was incredibly attentive from the moment I walked in. My salesman Leo Geldes was very diligent in making sure I got exactly what I wanted and that stayed within my budget. He pulled multiple models and explained the differences in each along with what upgrades were available. After purchasing the car I wanted he took the time out to link my phone to the car and also showed me multiple features and settings. Additionally, Carlos in Finance was very personable and made sure I understood all of the terms I was signing to. Overall this has been, by far, my best experience with a dealership to date.
Ken was thorough, and explained what was going on and followed up.
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