Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.
Bought a Mercedes from them. There wasn't an extra key, even though I was told there was during initial negotiation. Still purchased the vehicle.
Received a call about a month later that the previous owner had returned the spare key. Was told that it would be sent to me via certified mail. Waited about two weeks and did not receive the key. Called the dealership and Zachary told me that it may have been sent out and would check. Waited another week or so and hadnt received the key or heard back. Called Zachary again, and he told me that he would check. Waited ANOTHER week, and still no response. Called AGAIN, and Zachary sounded agitated that I was calling, like I was inconveniencing him. Same response from him, and no return phone call. Now when I call, someone takes a message for him, and no one has returned my call with an update.
It's been 5 weeks since the initial contact and no key, no contact.
After good initial vibe purchasing from them, won't be purchasing from them this when my girlfriend starts her car shopping.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
I have to say, Working with Brian James in the finance department has made my decision easy to travel a extra 40 miles to Mancari jeep especially that I have a jeep dealer 5 minutes from my home. Brian knows what I want and gets it done in a timely manner. Thanks Brian James
Purchased 2014 Nissan Altima, great car! No hassle, professional, quick and easy purchase! Very kind and honest people. I have been driving rebuilt cars all my life, I find nothing wrong with that. They have a big variety of vehicles at low cost
I never received a response either by email or phone after sending my request. I drove up to the lot anyway. Vehicle looked like it had not been moved for months. the van was dusty with a part of the grill inside of van. I didn't bother to ask for a test drive. The agent I spoke to was very nice. He showed me the vehicle and answered all my questions.
Don't believe the reviews, the dealership is presenting to be customers and writing good reviews for themselves.
Don't go here, better take you chances somewhere else. You might thing these cars are good prices, but if you check the vehicle history reports, these cars are overpriced for being in accidents, floods, and etc.
After buying the car was brought to me with only 1/4 tank of gas, dash and door were dirty. The salesman made everything ???right??? after I pointed these issues out but no one tried to sell me any accessories (the car doesn???t come with a trunk roller cover). I called and spoke with Reggie, sales manager, about the trunk cover, he said for me to call him back the following day and he would look into the cost. I???ve called Reggie 7 times (he is always busy) in the last 3 days, I left him a message but have never heard back from him. The salesman seemed to be very concerned over me rating him a 10 on the Jeep survey that would be coming and kept pushing the 10 on me (10s are earned, not given). Otherall, everything was just an ???okay??? experience.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
Just purchased my second vehicle from Dupage Chrysler Dodge Jeep and RAM. The whole experience was great. Rose is very patient and knowledgeable, making the whole experience painless. Told her what I was looking for and stayed within my budget
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
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