Aoude and Jason were great to work with...direct and open about the negotiations. In the past, it took almost six hours to negotiate a car deal this went quickly and the paperwork took about an hour. I was there from 11 to 3. Thank you guys for working with me on my 2016 Honda Pilot (95K miles) and into a new 2019 Honda Pilot!!! This is second purchase with Honda Ocean - I've recommended them to my friends and family!!!
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be.
Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction.
Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!
I came in after seeing a “too good to be true” offer on Facebook for a 2018 Ram 1500 Ecodiesel crewcab Laramie 4x4. After Holly showed me the beautiful truck and I drove it, we went in to the dreaded office. She clearly showed me the price and how the tax was figured after the first discount. Then the second one was applied. I kept asking her how I could get that price. Without leaving to get manager’s approval, she told me that that was the price. I took it and besides opting for a $139 gps tracker, I was not charged anymore fees or anything. I will recommend this place (andHolly) to others.
Went in to buy car. Worked with me to get the price I needed and stayed within my budget while still getting the exact car I wanted. Ask for Gaspare, he will take care of you! Make you feel like a friend and not a customer.
This might sound crazy but I bought my jeep on the gut feeling I got when I talked with JEFF and Tim. I live in Nevada so shopping was done by photo only. These two guys took the time to look for what I wanted and then we were able to negotiate a deal. As a veteran on fixed income price was very important but quality was more. These guys took care of shipping and made the experience very pleasant. Not sure if I would recommend buying site unseen unless it's from these two outstanding individuals. There are still good and honest people out there !!! Thanks you guys !! Nevada STEVE
Wow, cannot offer enough praise for Blackstar Offroad! Top notch used Jeep/off-road shop. Been shoping for a used Wrangler; no other dealers knew about death wobble nor offered a warranty. Additionally, at no extra cost, they fixed an oil leak - oil pan gasket and seal - and assessed for any potential death wobble issue. So many amazing Jeeps from which to choose - their lot is eye candy. Jeff couldn't have been more helpful. Despite it being far from Hollywood where I live, I knew Blackstar would be the best place from which to purchase. Highly, highly recommend!!
I only comment on what I know.
I had a small issue with my rubicon and the owner made it right with no problem.
I was worried when I bought my jeep because I've hear horror stories.
My rubicon has been wheeled to death and it's running outstanding.
Not only would I recommend them I tell every person who's looking to go check them out.
I was at a performance shop and turned the guy on to black star.
The prices here are pretty fair overall but the selection was incredible. (If you need a wrangler). We bought our Jeep here about a month ago. Financing was also very easy. Took about an hour and I was on my way. I would definitely come back.
Bought a Jeep here a few weeks ago. Overall I would say the prices are fair. The selection is definitely incredible if you are looking for a Wrangler. Very knowledgable staff. Nice to deal with people that enjoy Jeeps as much as I do. Financing was also pretty simple. Whole process took about an hour. I would buy from them again.
Mike's Place might be small in size, but outstanding in customer service. We purchased a used Ford F250 and are pleased with the vehicle, the service, and the speed in completing the purchase. We highly recommend Mike's Place to our friends and family.
I was looking for a Toyota Sequoia and went to serveral used car dealers. I found this place on the net and found the truck I was looking for. I offered them a price for the truck. Of course they counter offered! We made a deal pending me looking at the truck and the test drive. I went there with my family after work and the transaction went smoothly. I dealt with Jeff and Warner. Very easy transaction.
Anyone concerned about integrity issues in dealing with small, independent used car dealers should shop (and buy) from this dealer. I shopped for months for a very specific vehicle: Low mileage used Toyota Tundra Limited pick up with the all the options at a great price. What I got from Mike's Place: A low mileage 2003 one-owner Toyota Tundra Limited with flawless exterior, flawless leather and polished wood accent interior and in very nearly showroom condition, all for a very satisfactory price. Operated by two brothers, I dealt with both Tim and Jeff and both were great guys. I'm a very satisfied guy...
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