I came in to inquire on what to do with my Jeep Cherokee Limited which I have 1 month remaining on my lease. I was offered with multiple options. Matthew A. Is so ???freaking??? good that he was able to convince me to sign up a new lease. Matthew A. Knows his job pretty well. He showed us all about the grand Cherokee. Most importantly, Matthew is not only a good salesman but the great host as well, contanstly asking us if we need coffee, water, etc. we love our new Grand Cherokee Luxury 11
Excellent customer service and satisfaction. They try there best to help out the community and auto buys in the whole. They've been in business for the past 30 years and know the ins and outs . If any issues after purchasing a vehicle, there no hassle system is awesome and make you feel that personal touch of care is there every step of the way. Great buying experience overall and would definitely refer customers to this dealer.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
I bought a Dodge Durango and I must say I am satisfied with the vehicle so far. I literally bought it yesterday. The only issue I had was my sales rep Mohammed seems like a nice guy but lacks customer service experience and energy needed. I basically sold the car to myself i came in looking for the vehicle due to seeing it on the web and he did nothing special for me at all. I had an issue with my keys, they needed new batteries and also was missing a driver's floor Mat and he didn't even want to give me that. Thanks to John the GM and Roy another sales rep which I felt afterwards I would have preferred having him handling my deal because he actually persuaded me with more info about the vehicle then Mohammed actually did and was just overall more friendly and more knowledgable. Overall the establishment is great and staff is very professional and hospitable, despite some. Thank you Hudson CJD!
Aliea was a pleasure to work with! She???s extremely professional and helpful. Most importantly she???s focused to address all your needs and concerns. I traveled from Central New Jersey to Security Dodge - such a great experience.
This review is so close to five stars, but I was slowed down at first by an inattentive and unhelpful salesman who I won't dwell on, or name here. I was saved by Business Development Director, Michelle Scalise. Michelle listened to my issues and dealt with each one in a thorough and fair manner. She taught me some things about the vehicle features that were behaving in a way that I didn't understand and she provided remedies for the legitimate failures. Everything is resolved now and I am thrilled with my purchase and would shop at Security again for sure. The guys in service and parts were patient and helpful and even the valet was a gentleman.
We returned our leased 2015 Jeep and re-leased a new 2018 Jeep. The dealership was very accommodating - met our price parameters, absorbed remaining payments, examined the vehicle for any damages, and took possession for transfer back to Fusion Financial Group.. The lease company came back to us (over nine months later) and demanded over $2k for excessive damages.. Atlantic Jeep-Chrysler (Peter Zorzy - VP Operations/Lianne Dunne - Administrator) came to our defense and in-fact absorbed a negotiated settlement, They were polite, professional and very supportive, They saved the day. Highly recommend Atlantic Jeep . . . suggest NEVER using Fusion Financial Group.. .
I met with Thomas Maiorini after speaking with him on the phone about getting a Wrangler. Thomas helped me pick out which Wrangler fit my needs. I'm unbelievably happy with my new Jeep! I will definitely recommend anyone I know that is looking for a new vehicle.
I honestly couldn't be happier Thomas found me exactly what I wanted for cheaper then expected . I went to at least 10 dealerships and nothing compared to Atlantic dodge on sunrise. Usually you feel like they just want to make a sale but not at Atlantic I actually felt like they cared I'm extremely happy and highly recommend this dealership . Thank you again Thomas Maiorini for everything I really appreciate it and 100% will be a returning customer and will recommend anyone looking for a vehicle Thank you again Sincerely A very happy customer Rich S
First lease at age 25 and it was an incredible experience leasing my first vehicle at this location. Craig among Anthony Mecca and Caleb went above and beyond helping me and answering questions to the perfect vehicle for myself. I came for a ???preowned vehicle??? left with a brand new 2018 Jeep Grand Cherokee! Craig has amazing interpersonal skills! Highly recommend requesting him to make your purchase from West Islip Atlantic Chrysler Jeep Dodge Ram!
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