I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Found my car on CARFAX. Called the dealership and talked to Suzi. We negotiated a great price in 5 minutes. We made plans for me to make the 2 hour drive to see the car and seal the deal. Everything went smoothly and just as we discussed. Very happy with the buying experience and the car!
I bought a used car from Paul Draper at Sam Leman in Morton IL. What a seemless process. He was knowledgeable and so friendly. No pressure at all. The finance guy was great too !! I highly recommend going there to buy a car and ask for Paul!!
Heller Ford has the best prices hands down on used vehicles. Sales staff was courteous and friendly. The finance person Jake was not pushy and very helpful. Best car buying experience my wife and I have ever had. Will be going back in a couple years to update her vehicle. Will not even look anywhere else. Thank you Heller Ford!
Heller Ford did a fantastic job of getting me my new Ford F-150. The sales staff was courteous and did not pressure me. The price was right and haggling was almost nonexistent. I will definitely buy from Heller again.
Cory Bellot is great and easy to work with. Listened to what I wanted in a truck..show me some choices and completely explained differences and pros/cons of the differences. Made it EASY to buy!
Jason in finance department is fast with documents and fun to work with as well. 3rd vehicle I have bought and there will be many from Heller!
Bought used 2500 Ram, and the total experience was great. Pete Oldham the salesman and other staff were very accommodating on everything, I live 6 hrs away so everything was done over the phone and email, they took the time to show me their vehicle and answer any questions I had, all financing was ready when I got there, and even went out of their way to fix 2 recalls on the vehicle in 5 hrs. I am very satisfied and will shop Heller Ford for any of my vehicle needs
This is my second time leasing a car from Heller Ford. The place is clean and welcoming. The people are all friendly, polite, accommodating and willing to help make the process an easy and understandable one.
We couldn’t be more happy with our experience at Heller! John was so helpful and patient with us while we looked and talked about at least 6 vechiles! He helped us compare without pressuring us into anything! Working with John was a pleasure & I would definitely recommend him & Heller to friends and family!
We had exceptional service and patience from our salesman, Dave Lareau. Everything from test drive, to picking out the details, to finance went seamless. I would highly recommend!!
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