by Ethan from sterling optical from West Seneca my 14224
November 21, 2018
Rich perry took care of us and did a fabulous job. Very convenient and seamless without any headaches, which is almost unheard of when it comes to buying a car. We reached a great deal with Rich who is a stand up guy.
I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!
This was our first time dealing with West Herr Jeep. My husband and I went just to look and went home with my new 2019 Jeep Cherokee that same day. Brandon Ross is an amazing salesperson, very knowledgeable and friendly. He listened to all my needs in a vehicle and found the perfect one for me. I couldn’t be happier with my new Jeep Cherokee and West Herr. I would definitely recommend Brandon Ross and West Herr Jeep to my family and friends.
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
Mike was a really helpful salesperson and
a credit to West Herr Sales & Service.
The process was almost painless and amazingly quick.
I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Was a really great experience overall. Jim was my salesman and he was a huge help! He didn't make me feel pressured to buy and he directed me in the direction that was most affordable for my pocket. Was overall very satisfied with the whole buying process!
Veronica Waring is The Best!!!! She made the experience easy! No pressure. Very knowledgeable and personable!! She went above and beyond the call of duty and made she we were taken care of and satisfied! We spent over 6 hours with her and she's just wonderful to deal with ! I highly recommend this dealership and Veronica!!
Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
Knowledgeable sales rep. Got us just the vehicle needed/ wanted. Perfect replacement for vehicle damaged in accident. No pressure. No hassles.
Replacement vehicle purchased was in great condition, clean, low mileage. Cost was right in the price range we expected.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Very pleased with the customer service here. Josh Farmer was so helpful and very easy to work with. From start to finish, it was an awesome experience buying my first truck here. Thank you Josh!
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