Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
They’re an hour and half away from my home, but the trip was well worth it. They gave me a great deal, made the process very easy and simple. Since we had gotten there late in the day we had to do the paperwork the next day but they got everything taken care of and kept me in the loop on all of it. Then they brought my new vehicle to me with all my paperwork so that I wouldn’t have to make the drive over there again. Very nice experience and took so much less time than I’ve dealt with in the past when buying other vehicles.
I needed a new lease for my daughter within one day. I called Jeremy Chaney at 9:30am with a specific car in wanted. Later that day we had the car we wanted hassle free. On top of a one day turnaround they were able to get the color we wanted by going to another dealer and bringing it back for us. They jumped through many hoops for us to get us the right car. LaFontaine exceeded my expectations. Will recommend them.
I never imagined going to a dealership that was as far away as they were from home, but I'm glad I did. I absolutely loved every minute I spent at their showroom. The salespeople were awesome. They made me feel like they cared about me, not so much the sale. I was very happy with Jason Wiles. He didn't mind helping us out and just being there as a person, not as a salesman. He was down to earth, helpful, and friendly. He made sure that I was comfortable with everything before I left the lot before I left with my new car. He took what has always been a horrible experience for me and made my shopping experience one I actually enjoyed. I will definitely be back to them whenever the need for a car arises again. Definite 5 stars for this dealership!
10-4-17 I bought a used GMC Yukon from WAP. Don and Heather were wonderful to deal with. I had a brake issue and called Don. He was concerned for my safety and made sure that Midas on Miller Rd in Flint got me right in for repair. Don paid for the full repair job and was awesome and concerned about if it had been fixed to my satisfaction. He also checked with me later in the day to make sure that I had no other issues.
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