I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best sales person Michael Schroeder went well above from start to finish doing his job perfectly. . He came in on his day off to deliver as promised, my car. . I am in awe with the respect he extended to us. Very happy with my Q7. We will be back. Thank you Michael, you rock!
My experience was above and beyond my expectations. To work with such a dedicated and determined Finance Manager such as Moe Naser, was well worth every moment. I've never experienced this type of satisfaction at any dealership. To Marat and Neil, thank you so much for your patience and never letting go until we had a resolution. I can't thank you both enough. I would do this all over again and happy to refer anyone I know looking to make a purchase. Truly life changing. Thank you for a great opportunity.
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
I have been meaning to write this review for a while. I have to put the good word out about this place: I was pleased with every aspect of this company. I was not having luck with any of the dealers I had worked with, but this place was able to help me. The approval process, service and repairs, and most of all the friendliness, straightforward and helpful and honest manner of Michael and all of the other employees that I encountered were all over the top. I have had my car for over two years and it is an excellent and reliable used car that has worked like a dream for me. I would highly recommend this place to anyone looking for a vehicle!
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
This is the only place my loved ones and I trust when it comes to our vehicles, whether it's purchasing a newer vehicle, repairing our current ones or with service such as inspections and diagnostics.
For my own personal experience with Lucchetti's...
I've had my car regularly maitanced and repaired in their shop. The guys are really nice, helpful, honest and very good at what they do.
Their prices are reasonable and the best I've seen around.
Inside is very comfortable and clean.
The team they have are great!
I personally met with Chris and David, they really do make you feel like you're family and not just a "customer".
Not only did they always take the time to listen and take good care of me and my car but they also found me my dream car that I've been searching for, under my budget price and over my expectations.
I will never go anywhere else and I will and do recommend this place to everyone I know.
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