The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
A great place to buy from Jr and Nick are the best someone else was interested in the 2018 4runner limited they found another vehicle for that costumer so I good purchase the one on the lot, the purchase was quick and easy thank u very much
We buy a new vehicle for personal or business use about once a year. We usually go to the big dealerships but happened to find a vehicle at this location. This is by far the best experience I’ve ever had with the dealership. Not only was JR friendly and helpful, but he was the most honest person I’ve ever dealt with a dealership. Without me even asking, he pointed out the finance charges and what would be the total amount of interest paid if we went the term of the loan. No other sales person has ever done that, because they don’t want you to see how much money you’re paying in interest. Although I was well aware of what the interest amount would be, I didn’t expect to hear it from my sales person, and I was very pleasantly surprised that they weren’t trying to hide anything. I searched from Cleveland to canton and they had the best price by far on my vehicle. We will definitely be checking here first for every vehicle purchase in the future!
I am giving VanDevere KIA an excellent review, especially Beth Thaxton.
I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop.
The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together.
I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My wife and I test drove a new vehicle with Jim. We appreciated that Jim was very personable and did not pressure us. Although we ended up buying a low miles used car from another dealer, we really appreciated how we were treated at Toyota/Volkswagon.
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