We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
by Happy Hyundai customer for life from New Braunfels Texas
November 27, 2018
I am a customer for life! Best dealership I have worked with in 20 years! Thank you Chris Garcia! To think we were not even going to stop at Roger Beasley Hyundai I am still kind of in shock! This was such a nice pleasant experience no pressure just answered lots of ???? And gave us info! I was shopping for a fusion but so pleased I got a new Sonata for a fair price with a great warranty. They are even pet friendly! What I liked most was the Straight Price and it was accurate no extra charges for hidden things!
She was friendly and helpful. Very professional and honest . I have visit other dodge dealerships and this one is more organized and professional more professional than where i actually bought the car st.
I love taking my Jeep to San Antonio Jeep but let me tell you why. I love my service advisor, Charisse John. She always listens to my concerns and makes sure my concerns are taken care of and my Jeep needs are met. The service is also awesome and so are the people. Everyone is very courteous. Awesome service!
Nick made the process very easy and was very knowledgeable about the industry and answered every question I threw at him. I would definitely recommend him to anyone who is is the market for a new vehicle.
Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a buyer attached to a sales person and will not make eye contact with you as to not interrupt the sales process. However, Adam Cantu is awesome as he did everything for me for what I asked. Ron is good too, but recommend he spends a little more time with the customer if that is who he has an appointment with; but I did show up 15 minutes earlier than the scheduled appointment; which led to a great job by Adam! I have 2 issues. 1. Your design of open space for me to sit at a round table while negotiating 5 feet from the from the desk is tacky. My expectations for commiting 60K to your company should be more intimate. It was annoying to sit at that round table in the open. Walking around, I could see the same expression on your other customers. Recommend you have a mix of cubicles and round tables for the different personalities of your customers. Issue 2. There are a set of packaged Rear Fenders sitting in the rear seat of my crew cab dually that need to be installed on the outer wheel walls...which no one addressed to me about. I would have been totally ok if someone told me to come back later to get them installed. Now I have to figure out how to apply these fenders myself or call your service department. Overall, 3 of 5 stars
Amazing dealership.. second vehicle bought from them and first time around was there for over 4 hours. This time around I was only there for two hours or so. Was really shocked. Haven't had a better experience than and inky with San Antonio Dodge.. Adam was a great salesmen. Couldn't have gotten a better sales guy. Will recommend him to other people who I know. Thanks for making the purchase of my Jeep the quickest ever. Thanks Adam. I appreciate your help.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
Superquick and organized buying process ....I was in and out in under 2 1/2 hours from selection to closing
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