Recently bought a used car and it surprisingly was a great experience. The salesperson was friendly and honest. However, my car did not have a place for my front license plate. The service department did an excellent job. It was a quick and easy fix. Would definitely buy another vehicle from this dealership.
I was in and out so much faster than I thought it would be. Especially since there were six cars waiting in the lot when I arrived. I was also able to schedule an appointment next month for a recall service. Before I could even ask Mark asked if I’d need a loaner car.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
Christine, Was just wonderful with assisting our purchase. I would recommend to anyone to deal with her at Performance. Read the other reviews below mine, such as these:
"Christine is Awesome"
And, others mentioning her
That is all you need to know...
Greg Haemmerle did a wonderful job making sure I actually liked the car that I wanted. He took his time to explain everything and address all my concerns. If you’re looking for a new or used vehicle, I highly recommend him.
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