Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
It was a great experience working with Kevin. The vehicle was pulled up and detailed. No issues. Fast through the process and great to work with. The kids lounge was a great idea and kept my kids busy.
Kevin Carlson did an amazing job helping my family leave with a nice safe car! He made sure he took care of us. It was hard to get there since we are 45 min away. He was patient and took care of us! He made it a very easy and fun purchase! I would recoommend him to all my family and friends for sure. He is great at his job, he was very personal and less sales pitchy!!!
We worked with Louis Sorrell and Kevin Carlson who were fantastic and very helpful. Answering any and all questions we had. We drove 2 hours to look at one vehicle that had already been sold that morning, and they helped find the perfect vehicle I was looking for. Both were very friendly and funny very comfortable atmosphere!
Awesome staff!! The best I've seen. I was helped by Tim Baker and Kevin Carlson and they were the absolute best! I would recommend this dealership to anyone looking for a new or used car! Top Notch!! They were extremely helpful and made sure I got the right vehicle for the right price! Go to Forest Lake Chrysler Dodge if you're looking for a car!!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Getting an oil change should not take Over an hour
by thomas5674 from DealerRater.com
December 5, 2018
I had an appointment to get my oil changed. It took one hour and 20 minutes. I don???t believe that is acceptable and will probably go elsewhere now for oil changes.
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