We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
My experience was above and beyond my expectations. To work with such a dedicated and determined Finance Manager such as Moe Naser, was well worth every moment. I've never experienced this type of satisfaction at any dealership. To Marat and Neil, thank you so much for your patience and never letting go until we had a resolution. I can't thank you both enough. I would do this all over again and happy to refer anyone I know looking to make a purchase. Truly life changing. Thank you for a great opportunity.
Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
The best sales person Michael Schroeder went well above from start to finish doing his job perfectly. . He came in on his day off to deliver as promised, my car. . I am in awe with the respect he extended to us. Very happy with my Q7. We will be back. Thank you Michael, you rock!
I have been meaning to write this review for a while. I have to put the good word out about this place: I was pleased with every aspect of this company. I was not having luck with any of the dealers I had worked with, but this place was able to help me. The approval process, service and repairs, and most of all the friendliness, straightforward and helpful and honest manner of Michael and all of the other employees that I encountered were all over the top. I have had my car for over two years and it is an excellent and reliable used car that has worked like a dream for me. I would highly recommend this place to anyone looking for a vehicle!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Top notch experience buying/leasing Jeep from Frank Sorrento @ Grava. I've been buying from Frank for the last dozen years and its always easy and efficient experience start to finish. Its also backed up with Joe D in the Service Dept and James Murdock in the Body Shop Dept. Dependable support makes purchase decision easy.
While living in Boston, I visited Grava Chrysler and the entire team was extremely helpful when it came to making sure my vehicle was serviced properly. I called to book an appointment and their service team worked efficiently to find a time that worked best for me since I was a student with a busy class schedule. Upon arriving, I received a friendly greeting and was offered coffee while I waited for my vehicle to be serviced. Everything went smoothly! I had a great experience and would certainly come back to Grava!
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