The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A great place to buy from Jr and Nick are the best someone else was interested in the 2018 4runner limited they found another vehicle for that costumer so I good purchase the one on the lot, the purchase was quick and easy thank u very much
We buy a new vehicle for personal or business use about once a year. We usually go to the big dealerships but happened to find a vehicle at this location. This is by far the best experience I’ve ever had with the dealership. Not only was JR friendly and helpful, but he was the most honest person I’ve ever dealt with a dealership. Without me even asking, he pointed out the finance charges and what would be the total amount of interest paid if we went the term of the loan. No other sales person has ever done that, because they don’t want you to see how much money you’re paying in interest. Although I was well aware of what the interest amount would be, I didn’t expect to hear it from my sales person, and I was very pleasantly surprised that they weren’t trying to hide anything. I searched from Cleveland to canton and they had the best price by far on my vehicle. We will definitely be checking here first for every vehicle purchase in the future!
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
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