Had my trade appraised, a good deal on a used Prius V, plus financing and paperwork finished in under 2 hours on a Saturday!! Chris Elam was my salesmen. Chris was able to answer all my questions(many via text before I arrived), and guide me through the steps. I’ve now purchased 4 Hybrid Prius vehicles and 1 preowned Tundra from John Roberts and have had nothing but great experiences out of the sales department. Additionally I have had most of my service work done there and they always have good coffee and great service.
The customer service was excellent. They prepared a schedule for future maintenance. They also helped me with a problem that I had with the right mirror and ordered the part that was needed to repair the window.
Was pleased with Shane Thornberry he was was very pleasant and not pushy our finance guy was polite and helpfull we were very happy with our experiance
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