Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The owner and his wife where amazing. I saw the car online and went to check it out. I was greeted as soon as I walked in. The place is not your average used car lot with salesmen pressuring you. I walked in happy and left with a great Audi Q5. The car was such in great shape I had it serviced at Audi Katy dealership and they even offered to buy my car at a higher price I bought the car for. This is a great family dealership with a great family running it. Now I am interested in a Mercedes ML class they currently have.
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
Of all the cars we have bought new and used, this was amazing. I have never had such a positive and helpful time with a car purchase. Start to finish I would rate a full 5 star review and recommend to anyone. Thank you all for my new car.
I contacted Tan about a M37 Infiniti the day before I bought it. Mr. Tan kept in contact with me till I was able to come in the next day. He was very knowledgeable and courteous and not at all pushy with the sale. We were in and out in about a hour, maybe 1 hr and a half. I was extremely happy with my experience and purchase. Thank you Mr.Tan
We had an amazing buying experience here. Nick N. Made all the difference, I always felt like he had my best interest in mind, never made me feel pressured or spoke to me like I was an idiot because I wasn’t in the industry. I will definitely be returning (in many,many years) for my next vehicle!
looking for a good used truck and had a few bites on a cool ride every one is so nice Brittani foster was vary help full
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