The folks at Subaru of Little Rock bend over backwards to take care of me. I got a great deal on a new Subaru, I get a courtesy car if work is going to take awhile, and I get treated like I'm their Mom. Best car ever + most competent and nicest people ever.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
What a PLEASURE to deal with EVAN and this dealership. From the first contact Evan was so attentive, even thought we were over 3 hours away; this was JUST the vehicle we were looking to buy; he made it all so easy; this dealership made everything possible; and within a week we were driving it home! this dealership is FIRST class and we had a great experience. Thanks to cars.com and to Parker Lexus we have the car we were searching for!
I set an appointment to purchase (program) a spare key. The service team was attentive, patient, and delightful. Chris and Paul were my service consultants. Although I didn't purchase my vehicle from Parker Lexus I was not excluded from their quality service. The customer service was satisfactory. My calls were returned immediately after every voicemail message. I brought my car in before my appointment to ensure I would surpass the rush crowd, but my service appointment was extended. The extension of time used to program my key did not "hinder" the quality service. My car was thoroughly washed and my complimentary cookies/water added icing to my wait. Lexus has trained their staff to understand the "value" of equality, good customer service, and communication. It was "my pleasure" to do business with Parker Lexus.
When I first purchased my car, the process was smooth and fast. Cindy in the finance office is just awesome. When they contacted my previous lienholder to get a payoff, they got the wrong amount(on both cars I purchased.) which resulted to a balance owed to the previous lienholder. I went back and forth with Fletcher(them always telling me it would be taken care of) for THREE months! This resulted in three late payments on my credit report! FINALLY after driving the hour back down there because I was tired of my calls not being returned, LaToya in the title office fixed all my issues in one time.. Mind you, three months later. The salesman, Rob, was really good and so was Cindy in the finance office. I think
Terry Brown (phenomenal salesperson) and the rest of team at Superior Dodge in Conway made it a great day getting into a new truck. From the moment we walked onto the lot till we drive away we enjoyed our time there. Highly recommend "countryboyloaded" and especially Terry Brown if your looking for a new ride.
Steve Parks went above and beyond the call of duty in selling me my car and delivering it!! He was kind, courteous, respectful and knowledgeable. I will look for him when I need another car.
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