Bought a certified preowned Jeep Grand Cherokee my salesman was fine but the “STAR” of my purchase was Tiffany Shelton ! The finance manager she got me an incredible intrest rate! And I was in and out within an hour ! HASSLE FREE !
Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
This is a no hassel dealership with good quality pre-owed cars and fair prices. Marck, the sales rep that assisted me with my purchase was very responsive and attentive to my inquiries. I was impressed by the dealerships transparency on the vehicles history. Marck ensured to review every detail about the vehicles history report. I would highly recommend this dealership and Marck to anyone that's in the market for a pre-owned vehicle.
We really appreciate the way Andres Pérez helped us through the buying process. He kept in touch with us as soon as he noticed that we were looking for a car. He was very attentive to our requirements. Since we bought the car on Sunday he washed the car by himself trying to make us happy. Jorge the financial manager was very professional and kind.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Mark Epperson was extremely helpful throughout the whole process and very knowledgeable. He made the purchase incredibly easy and quick. Best buying experience I've ever had at any dealership. Even after purchasing my 2018 S3 he still makes sure I'm well taken care of. Even though Audi Fort Lauderdale is about 30 miles away from home, I will continue to go there for all my vehicle services. Everyone I've encountered at Audi Fort Lauderdale has given me nothing but outstanding customer service. Will highly recommend to anyone looking to purchase/lease a Audi. A+++
Alex Moises and Charles Mitchell are truly remarkable. Alex was showed extreme patience as I checked out and drove 4 different vehicles. Although he had to walk to retrieve several keys, he did so patiently and politely. He answered every question I had and gave great recommendations and advice. I then dealt with Charles and he is truly a people person. Down to earth and both he and Alex made interesting conversation during the whole process to keep me and my wife entertained. They both explained everything to me in detail and often asked if I had any questions on what they had covered. When I returned today to pick up my vehicle, Alex was off but came in willingly to prep the vehicle for me. Again, he and Charles were excellent and very knowledgeable. I also would like to thank Hector (GM) and Jose (Finance Mgr) as both of them were very helpful and made sure all my needs were taken care of. From the time I walked thru the door till the time I drove my Durango off the lot, I was treated as if I was the only customer in the place. Thanks guys for the treatment and care that you gave to me and my family.
Alex and Charles, you guys are two phenomenal gentlemen. Thanks a bundle for everything.
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
Maybe I could call but if that’s the case what is the use of the email inquiry.
I sent the Contact Me email inquiry 3 Times in 2 weeks and I have yet to receive a Call or Email from the dealership about purchasing the vehicle I’m interested in. I wonder what’s up with that?!
Luis went above and beyond to make sure I got the Wrangler I wanted and left with a deal I was comfortable with. He was super patient with us and walked the lot multiple times so I could find a vehicle that met all my needs. He wasn???t pushy and the entire process was smooth. Absolutely excellent service!!!!
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