Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Love my Jeep!
by SS from Miami
August 28, 2018
This is an excellent vehicle. Its very comfortable and functional, and you can adapt it to anything you need to use it for. The removable top is great for sunny climates, and its the perfect vehicle if you like to modify and tinker with things.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Fun to drive, excellent for off-road
by RobocopSanchez from Eagle Pass, TX
October 20, 2018
This jeep is very nicely equipped, it has a nice stereo with Bluetooth 6 LED bars and an sPod to control them, it has a Fox stabilizer bar, automatic transmission 4x4
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
It's a Jeep, nothing else mattered!
by ScottyB from Ft Worth, TX
September 28, 2018
Jeeps are a niche vehicle & are not for everyone. They're fun, loud, can be modified easily, and are recognized anywhere you go. I love mine!
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
No hassle. No disappointment. Jay and all the employees were polite not pushy and did not try and sell me something out of my price range. I appreciate the great customer service! My first stop on my next vehicle upgrade.
Browsing the internet we found the car we wanted...but was just a bit out of our comfort zone. Taking a stab in the dark we called the dealership to see what the bottom line was that they could take for the vehicle. We told them upfront what we were willing to pay, and what we wanted for our trade. 30 minutes later we got in the car and made the 1 1/2 trip to the dealership. We didn't have to play the # game that many other dealerships play. The only thing I was not impressed with was many repairs had to be made to the vehicle as it had not been serviced yet, which delayed the delivery of the car by some time. The customer service was excellent and definately gave me some faith that not all car dealerships are shady!! Thanks!! Salesperson- Joyce Peters!!!
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Great Adventure Vehicle
by AdventureHasNoEnd from Steamboat Springs, CO
November 11, 2018
Tons of fun to drive, and gets you anywhere you want to go. Flat folding rear seats makes for extra room that's very useful.
Quieter than previous generations of Wranglers with a more reliable motor, this is a dependable off-roading vehicle that's suited to all types of driving.
I love this car
by Greggo from Boston, MA
October 25, 2018
The Jeep Wrangler Unlimited is the most fun SUV on the market. It's the only car I've ever owned that feels like less of a car and more of a toy, even though it's a reliable commuter car too. Take it off road, take it to the beach, it's the best car ever
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