I really liked the buying experience at Davis Moore Chevrolet. The showroom is spotless, and everyone is friendly. I went online to build my vehicle so I knew which options I wanted and which I didn’t. They found the exact model and brought it to Wichita for my wife to test drive. Wally Awadallah was our sales rep (again this visit) and could not have been more helpful! I am a repeat customer because I like the people and the environment. It’s professional and not a ‘circus’ environment like some of the competition.
My sales person was Mike A. I called looking for a specific vehicle which turns out had some issues but he was able to find me a better vehicle at a great price. I had to travel there and due to that I didn't get there til after they were closed, but upon my arrival they already had the cars I was interested in pulled up and ready for me to test drive. Showed up at 8 and left at 10 in my new vehicle! They did a great job and were more than willing to work w me on my own terms!
Thyree Johnson was very helpful during the purchase of our 2018 Jeep Rubicon JL. The rest of the staff were also outstanding and we felt comfortable the whole time during this purchase. Thanks David Moore we will be back as this was our third purchase and won’t be our last this company rocks. Thanks Justin
I came in on a whim and told the car salesman, Brenden, what I wanted, what my budget was, and he never once made me feel pressured. He showed me what I wanted, not what he wanted to sell me. He worked so well with me and later with my husband and we couldn't be happier with our purchase! After the sale, when we have had questions, he is so willing to answer questions and be helpful, and always with a smile. I will wholeheartedly recommend anyone to go and see him!!!
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
At this dealership I had the best experience I’ve had when buying a car. I live 7 hours away and drive to this dealership to trade for a different vehicle. It was worth every moment I spent on the highway. They offered to pay for my hotel room, and buy lunch if needed. The staff was fantastic, and my salesman was for friendly, knowledgeable and patient. I plan to use this dealership for my future purchases. I think whoever is reading this should to. Just the professionalism alone is with you stopping by.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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