I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
It's a Jeep you can't go wrong
by Average joe from Snohomish Washington
January 3, 2019
Best of both worlds hard top in the winter convertible in the summer. Love the ease of the t tops.all around just a fun car to own.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
Head had to be rebuilt starting at 62,400 miles
by DisappointedJeeper from Snellville, GA
December 11, 2018
I would never buy another. The right side of the head had to be rebuilt and then 12,000 miles later the left side had to be rebuilt. Chrysler knows that the Ferrari built heads are defective yet they keep selling them that way and make the public pay for the repairs ($3000). Not acceptable!
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Love the look of my Jeep
by Jeepfan from Texarkana TX
December 10, 2018
I love the exterior of my Jeep. I went from a 2 door to a 4 door, and I could not believe how much I would like this option.
Ok I will recommend this dealer to a friend
Fast service good good time service good time and good service great service thanks to you
One of the Most FUN Vehicles on the Planet
by MotodogHD from Cumming, GA
October 20, 2018
I bought the Jeep instead of a Harley Davidson motorcycle. I already have a really nice sport bike. So the Jeep is a recreational vehicle for me. Great choice! It's got an upgraded soft top. It's decently quiet and it can be used like a convertible. It's so easy. No helmet or gear required. I can wear shorts and flip flops and my wife and son can come along too. We love it! This is my first Jeep but definitely not my last.
When I 1st walked in the building, I was immediately greeted by Chano King. This guy knew his stuff. I got my a great deal for my trade in and by me into a brand new Rogue. He even showed me how to work the features in my new vehicle. I was very happy with my visit. If Chano is around for another 2 or 3 years, he is the 1st person I would go to for buying another vehicle. Great job Mr. King. Thank you once again Nissan.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Skip Tate was amazing to deal with. After calling and leaving a message at 4:43pm Monday January 15, 2018, i promptly received a call back and within 30 minutes the total number were discussed with me on the phone. By 5:30pm the price I had in mind was agreed to with the management team and by 6pm Skip was able to work with Finance to beat the financing rate published by my Credit Union. At 8pm I was at land rover signing off the last few documents and 8:45pm out the door. Skip and the team went above and beyond to ensure the deal was closed and i left with the car. Will always recommend the smooth no story telling sales pitch and informed set of sales representatives to all who are searching for a new or used car. Highly recommend this dealer and please ask for skip.
Best Jeep I have ever owned
by Noezcapein from Long Beach, MS
December 5, 2018
Most comfortable and capable Jeep I have ever owned. The longer wheelbase of the Unlimited makes the ride so much better than the 2 doors I have owned in the past. Would definitely buy another.
Rob, the bodyshop manager, was very courteous and kept me informed throughout the 3 weeks of repairs. He dealt with the insurance adjuster multiple times to make sure the damage from the accident was properly repaired. I highly recommend Keene
Loving My Jeep!
by DFarr from Sylacauga
December 19, 2018
This Jeep meets all my needs! Ride is smooth! Everything about this Sahara 2016 Jeep is awesome. We are now proud owners of two Jeeps!
Len Stoler got me in a vehicle same day and another dealership we had been working with couldn't get us in one in a month. So please with our deal and new vehicle!
My Favorite Vehicle
by BoroJeeper from Statesboro, Ga
November 13, 2018
I have a Sahara Unlimited loaded! It is the best vehicle that I have ever owned. It perfectly mixes the feel of an off road vehicle with luxury. It’s a vehicle that you will be proud to drive. The 3 piece top is a dream. It is very easy to take the front pieces off, and they nicely fit in a bag in the back in case you get stuck in the rain! Gas mileage is pretty decent for a Jeep too. I get between 17 and 19mpg. Overall, an awesome fun vehicle that is also practical as a daily driver!
I wasn't really ready to buy I was looking at a truck. Went in and talked to Troy (salesman) after talking with him we went on a ride I came back and worked with Mike I believe used sales manager. He worked with me as I didn't have my vehicle with me. We made a deal and went on with the process. Fast forward a couple of days. Needless to say I had an issue with the truck. Nothing big and nothing they knew about before selling it to me. I called and spoke with Mike. He took care of everything for me. He went above and beyond to make sure I was taken care of and happy. I can honestly say I was happy with the way I was treated here. I will recommend this dealership to any one of my friends. These two guys were a pleasure to work with and when the wife is ready we will go back to see them. Just to prove how good they are I live 1.5 hours away from the dealership. Thanks guys for the great experience and look forward to doing business again.
Jarboe Motors is truly the BEST Auto dealer I have ever dealt with!! In all my car buying experience, I have never found a more genuine, kind and friendly group people that truly cared about my car buying experience!!
I have been car searching for about 2 months and it has truly been the most exhausting experience....UNTIL I went to Jarboe Motors in Westminster! Ray was the only person who listened to me & actually helped me get exactly what I wanted for the price I needed!! He took his time to talk to me about each vehicle that was interested in, and he gave me the pros & cons of each so I had plenty of information to help me make my decision.
Ray's son, Charlie, helped me get thru the finance part and made it as painless and stressfree as possible....which was a blessing on it's own!
I now have the most beautiful Chevy Tahoe that runs like a dream & is gorgeous!!
I cannot thank the whole Jarboe crew enough for everything they did to make my car buying experience the very best!!! I would refer everyone to visit them for their next car!
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