This was our first time ever purchasing a new car. It seemed daunting at first and we didn't really know what to expect. However, I want to specifically commend Ms. Shelly Karl, who greeted us with a very friendly and welcoming hospitality. She was very patient in showing my husband and I various options and understanding our ordeal. She even went above and beyond by going the extra mile to accommodate us and guide us as to what we needed to complete the purchase process. I must say she truly is a people's person and made it less daunting. Thank you Ms. Shelly for being my sales consultant. You were awesome!
I also want to thank Mr. Craig Mulligan, one of the financial managers, for explaining thoroughly each aspect of the financial deal and being able to obtain a great deal for us first time buyers.
we loved the professional service. Javier was able to satisfy our every demand. and Freedy from Finance was really helpful explaining all the paperwork. The sales manager Lalo was truly trying to help us.
We just purchased our 4th vehicle from the Dick Poe Family, and the service was excellent! Our salesman, Rick, is knowledgeable and friendly, and was able to provide answers to all our questions! George, the finance officer, made the buying process easy and fun! The two men show what great employees the Dick Poe dealership has always had, and why we'll come back again!
Was shopping for a new vehicle , I came across a Chrysler 200 and a Honda Civic they had at there lot . Alex Lopez the salesmen helped me our great , very professional and knew what payments I needed .
I was online shopping for a vehicle. I came across this dealer. I saw a truck that caught my eye. Submitted an inquiry. About 10 minutes later I get a phone call. I spoke with Vianey. Great customer service. Went in that day and drove out with said vehicle that same day! Excellent service. Quick approval and very friendly. Thank you Vianey and Enrique for your help!
The staff was very responsible and polite. Everyone was very helpful and made this purchase an easy one. I was surprised by how little the process lasted. Most importantly, everyone made sure they helped me get the absolute best deal possible and that I was fully satified. I highly recommend this place.
I just bought a new 4 runner and the sales rep. was very attentive to my questions and explained everything very well. The general manager Gerald Miller and the service manager have always gone out of their way to help me with any issues I have. You drive up to the service area and employees are with you instantly. Poe Toyota personnel are professional and polite and treat you with respect; I HIGHLY recommend this dealership.
Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.
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