I was in the market for a new Jeep Wrangler; I wanted something with low miles that was lifted with 35 inch tires. I had a lot of questions, received a spotty information from friends, and needed a little handholding… Matt and DTO customs was an absolute pleasure to deal with. They were patient answered all my questions and provided information above and beyond what I was looking for. In terms of my deal; I live inside the beltway and taking the 30 minute drive out to Gainesville was absolutely worth it - saved over $10k and got exactly what I was looking for… 2016, low miles, the color I wanted, Showroom to Street!!
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Very good experience Ever one Was very helpful I got what I want a nice truck Thank you All Ivan and the financial team was on their job making the sale if you need a Auto give Brown Subaru a call for the deal you won't check them out you can be Driving off with the Car you want at 9018 Liberty ave. Mannsa VA.
I Completed finance application 9/26 on a 2017 renegade desert hawk . I haven’t received a response yet 9/30. I did receive a confirmation that the application was received. I’m surprised about huge delay
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Worked with Mr Jim Stone to find a reliable, well-cared-for SUV.
Jim showed me the two cars I wanted to see, had them ready to test drive, and waited for my decision which took a few days! Jim, Mgr Mr Ski and rest of Farrish staff (Matthew to process registration and plates) were polite, cheerful and made the entire experience great!!
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Is there a reason that people can???t buy volkswagen with cash money but have to finance? At 6% interest , hopefully they didn???t lie to me about paying off early without penalty, I really don???t want to pay over 3000 dollars for finance charges. They emailed me a survey but no follow up, oh well ....we will find out in a couples weeks after BB and T bank contact me .
I purchased a vehicle from them five years ago. It was a great car and I had a very pleasant experience then so I thought I would go back for my next car.
I am single and was asking questions of Paul Walker trying to be careful and make educated decisions. Evidently Paul Walker was insulted by my question (Is there a 3 day contract rescission period in VA) and said I was insulting his integrity and "let's just call the deal off". I will never go back! A different dealership got my money that day!
First scheduled service: 5000 mile maintenance
Ease of scheduling.
Arrived early; immediately met advisor Abe
Listened attentively making notes of concerns
Clarity of communication of work performed
Real time text and email detailing work and status
Completed quickly; honored warranty
no charge; no add ons.
Traded in an old truck for a slightly less old truck. Walter and FC Auto made the whole process easy, fast, and pleasant. The paperwork processing was astonishingly fast, and Walter was unfailingly professional and courteous. My best experience ever purchasing a vehicle. I strongly recommend them.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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