inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
This jeep. Is great it handles well very good i
by James d from Calgary Alberta
January 3, 2019
This jeep has awesome performance offroading and great highway driving handles very good in the winter months. Not too many major issues gone wrong with it just little stuff
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Head had to be rebuilt starting at 62,400 miles
by DisappointedJeeper from Snellville, GA
December 11, 2018
I would never buy another. The right side of the head had to be rebuilt and then 12,000 miles later the left side had to be rebuilt. Chrysler knows that the Ferrari built heads are defective yet they keep selling them that way and make the public pay for the repairs ($3000). Not acceptable!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Love the look of my Jeep
by Jeepfan from Texarkana TX
December 10, 2018
I love the exterior of my Jeep. I went from a 2 door to a 4 door, and I could not believe how much I would like this option.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
My Favorite Vehicle
by BoroJeeper from Statesboro, Ga
November 13, 2018
I have a Sahara Unlimited loaded! It is the best vehicle that I have ever owned. It perfectly mixes the feel of an off road vehicle with luxury. It’s a vehicle that you will be proud to drive. The 3 piece top is a dream. It is very easy to take the front pieces off, and they nicely fit in a bag in the back in case you get stuck in the rain! Gas mileage is pretty decent for a Jeep too. I get between 17 and 19mpg. Overall, an awesome fun vehicle that is also practical as a daily driver!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
One of the Most FUN Vehicles on the Planet
by MotodogHD from Cumming, GA
October 20, 2018
I bought the Jeep instead of a Harley Davidson motorcycle. I already have a really nice sport bike. So the Jeep is a recreational vehicle for me. Great choice! It's got an upgraded soft top. It's decently quiet and it can be used like a convertible. It's so easy. No helmet or gear required. I can wear shorts and flip flops and my wife and son can come along too. We love it! This is my first Jeep but definitely not my last.
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
by Helen Desert Horizon 360 from Yucca, AZ
October 18, 2018
This car met my needs. I needed a 4WD vehicle for traveling 20 miles of dirt and sandy washes in Arizona. Drives and handles smoothly through rough terrain. Great gas millage and even power windows!
Dealt with 3 other dealerships before being contacted by this one. Was well worth the 90 minute drive to deal with them. Talked to Miranda and Terry Flummer on the phone prior to my arrival. They were very friendly and professional. They listened to my concerns and took the time to look up what I needed. When I arrived at the dealership we worked with Frank Buster. He took the time to look up the truck information I needed to ensure it would pull and haul what we needed. There was no sales pressure. He gave us a fair deal and we left very satisfied with our new truck
It's a Jeep you can't go wrong
by Average joe from Snohomish Washington
January 3, 2019
Best of both worlds hard top in the winter convertible in the summer. Love the ease of the t tops.all around just a fun car to own.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
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