Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
This dealership is the best! The sales people are knowledgeable and will go out of their way to see that your needs are met. There is no pressure. They will do whatever it takes to see that you are given the best deal possible and are there even after the sale. Everyone is so friendly. You will be happy to deal with this dealership.
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
Ben has always been very helpful every time that I have came in with an issue with my car. Whether it has been a tire replacement, wheel replacement, or regular maintenance, Ben has went out of his way to help out!
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