Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
Service was quick and complete. Even serve refreshments while you wait. Leon was my service writer and he did a professional, courteous job. Very knowledgeable and answered my questions. Would highly recommend.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
Advisor, Nick, was great getting me in on a Saturday. I’m glad he could duplicate the problem. He also arranged a ride for me even though a shuttle doesn’t technically run on Saturdays. The car is under warranty so no issues with costs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
If you want a no pressure sales person then see Jennifer Pagotto at Hyundai. We brought other deals with us but Jones’ matched them in order to keep us local. She was extremely knowledgeable and very pleasant to deal with. We will be returning in the Fall for another vehicle.
Car has been in for the radio twice now. The bluetooth keeps cutting out. Both times they have updated the radio, this time I am not sure if it is fixed yet as I have not used bluetooth yet. One thing I had an issue with is they got grease Mark's on my door as it is a white interior. Other then that service guys seem very respectful.
I needed a second car to drive to and from work. I was looking to purchase something that was good on gas and inexpensive. Since I had a good experience with Porter Dealerships (Nissan)in the past so I decided to try them again. I saw on the internet that Porter Chevrolet was having a discount on cars. I inquired about the Impala. Salesman by the name of John Green contacted me. He was amazing and very personable from the initial phone call to me test driving a 2018 Impala. John was knowledgeable about the car and he didn't pressure me to buy. I was impressed from the moment I looked at the car. The style and performance of the Impala was just what I was looking for. Plus I got it for an awesome price!! John and the team at Porter was awesome they had the paperwork done within an hour!!! I'm very happy they treat you like family...
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