I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
I was in the market for a 2017 Jeep Latitude with very specific options. I logged on to the Allen Mello website, checked under the new inventory tab and found the vehicle I was looking for, at a price I was willing to pay. I took the print out of the internet vehicle to the Nashua showroom where I was greeted by Derek Daigle. Derek looked at the printout I had, retrieved the vehicle from inventory and we were off a test drive. No questions, excuses or upselling. Upon returning to the showroom, Derek worked hard to apply every possible rebate available while my trade was being assessed. He put all the numbers in front of me, showed me the final price and we had a deal! It was that simple!!! I HAD done my homework before going to the dealership, but I never felt pressured to buy something more expensive or different from the vehicle I wanted. Derek was awesome to work with! I've not had any service experience with the Allen Mello yet, but for me the purchasing experience was flawless!
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
If you are looking for a great deal and an excellent selection of vehicles you gotta checkout contemporary. The staff was knowledgeable, kind and respectful of my time and needs. They found the perfect car for my wife and we couldn???t be happier
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
I had been to a couple dealerships prior to here to test drive different SUV???s to see what I wanted which also meant I had to deal with many different salesman at each place. Gary was friendly and honest (which is what won me over). The other dealerships tried to take advantage of me with their sales pitch games and creative gimmicks to make you feel that I can???t get that deal anywhere else so you buy from them but I am huge on costumer service and that???s what sealed the deal to buy from Gary! He did an awesome job getting us a great deal. We will definitely be back as well as recommend him to anyone looking for a vehicle. Thanks again Gary!!! I love my new ride!
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
I had been searching for a wrangler for a while and then I suddenly stumbled across this dealership. When I called the dealership to see if the car was available Garen told me it was and answered all of the question I had. He even told me he would hold the car for free for me for 24hrs so I could come by and look at the jeep after work! I ended up going that night with my dad to check out the jeep 40 minutes before they closed and Garen came right out with the keys in hand and offered me a test drive! The car was in excellent condition, inside and out! Garen even allowed us to take the car for a few hours to our mechanic in Topsfield to be inspected. He made the process so easy, it was such a relief. Garen is honest and he takes pride in the vehicles he sells, I would highly recommend this dealership to everyone!
I am in my 60's. I have purchased many vehicles. My recent BMW X3 purchase was a delight. Vehicle was outstanding, buying process was a joy, unlike most dealers! Greg was outstanding, always answering any messages promptly, and great service after the sale. I will return, and highly recommend.
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 1, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
Top notch experience buying/leasing Jeep from Frank Sorrento @ Grava. I've been buying from Frank for the last dozen years and its always easy and efficient experience start to finish. Its also backed up with Joe D in the Service Dept and James Murdock in the Body Shop Dept. Dependable support makes purchase decision easy.
While living in Boston, I visited Grava Chrysler and the entire team was extremely helpful when it came to making sure my vehicle was serviced properly. I called to book an appointment and their service team worked efficiently to find a time that worked best for me since I was a student with a busy class schedule. Upon arriving, I received a friendly greeting and was offered coffee while I waited for my vehicle to be serviced. Everything went smoothly! I had a great experience and would certainly come back to Grava!
Bought my Chrysler 300S a year ago and could not be happier with any part of my experience. I went in for an oil change and service this week and was reminded of the outstanding support from Service and Parts Dept! My unscheduled Saturday drop reminded me why I am long-term customer based on the assistance of the Grava brothers. Whenever I mention the Grava name all I heard is how they roll out the red carpet for anyone who walks in their door. I can't wait until my lease is up so I can trade in for a Grava Jeep! Keep up the great work for each and every customer!!!
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