Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
I’m in love!
by ET57 from Wayne, NJ
July 4, 2018
Been waiting 10 years for this. So happy with it . If I had to do it again I would have done it 10 years ago.
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
Jeep is exactly what everyone needs
by Jeepfan from SC
October 4, 2018
2017 Jeep is exactly what Jeep lovers expect to drive. It’s been a great vehicle with all the extras and superior performance. I highly recommend everyone getting one.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
LOVE MY JEEP WRANGLER!!!!
by KTeacherZ from Lansing, MI
August 16, 2018
I have owned many cars in the past, and the Jeep Wrangler is by far my favorite! It feels so good to drive around with the top off in the summer with the music up- instant smile on your face. I feel safe and comfortable every time I drive, and that is important because I have a two year old son whose safety is #1. If you are considering a Wrangler- DO IT, you will not be disappointed.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best truck ever!
by Jazmyne from Southfield, Mi
August 14, 2018
By at the best vehicle I have purchased! It is so reliable and spacious. Definitely plan on keeping this vehicle as long as I can :)
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Love the experience at this dealership! Tina takes her time in showing you the vehicle and explaining every detail you should know! I would defiantly recommend this dealership to everyone! Will be coming back to do more purchases in the future! Good job Napleton! Best customer service.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Big and Bold!
by Owner from Charlottesville, VA
November 8, 2018
Hate to see this great vehicle go! This will make you fall in love with a Jeep. Rides smooth for the size of the tires and has had no mechanical or computer issues. Have loved every ride in it!
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Dependable & Safe
by CS73 from Evansville, WI
August 22, 2018
My Jeep Wrangler JK Sahara Unlimited is one of the best vehicles I have owned. There is alot of leg room in the front & back, rides smoothly, isn't bad for gas mileage...averaging 22 miles per gallon and is alot of fun, being able to take off the roof. I haven't gone off-roading yet, but plan to try it some day. The only thing that I would say is not the best with my Jeep, is that the front drivers seat is not the most comfortable for my back, but I fixed that with buying a support pillow to keep behind me. Now it is perfect. I would definately recommend buying one of the Jeep Wrangler Sahara 4 doors.
My experience with this dealership was outstanding! They go above and beyond with their care and customer service. I have never experienced service to this magnitude! They rock!
Most FUN car I've owned!
by Amy H from Canton, TX
July 6, 2018
The seating is surprisingly comfortable and it is so much fun to drive! I thought long road trips would be uncomfortable, but they aren't. I do miss a few of the creature comforts I had on my Denali...Apple Car Play...stuff like that...and the Bluetooth is glitchy sometimes, but overall I love it!
I got the car I wanted at the price I was willing to pay with no hassle! Great customer service and experience with everyone I Worked with. Very helpful throughout the whole process from financing to setting up onstar.
Mark went through all the features of the car and was able to answer all my questions. Appreciate his effort and how easy the whole thing was.
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