Rob, the bodyshop manager, was very courteous and kept me informed throughout the 3 weeks of repairs. He dealt with the insurance adjuster multiple times to make sure the damage from the accident was properly repaired. I highly recommend Keene
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.
I ordered a new 2019 Jeep Wrangler through this dealership and they were nothing but helpful throughout the entire process! Also did a great job and helping to get discounts on the vehicle. Just amazing!
BOUGHT NICE CAR FROM THEM. NICE PEOPLE. hOWEVER TRADE IN ALLOWANCE IS THOUSANDS LESS THAN ALL OTHER DEALERS. WETHRE VERY NICE PEOPLE . PLE ASE DELIVER TO DON WHITE, AM SENIOR, WW 2 VET. THANKS FOR LISTENING
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
John was amazing, the best experience I???ve had with a car salesman. Was not pushy and listened to my needs/wants to try and help me determine the best fit. Unfortunately I went and drive a VW Tiguan and fell in love with the new redesign and went forward with them. Nothing more John could have done but will certainly recommend John to anyone looking for a Jeep.
I came to Heritage - Owings Mills because I thought the car I wanted was at that location. I showed up and quickly learned that the car I want was not only not at the Owings Mills location, but had been sold, I was alittle upset. This is my first independent car buying experience so I was bummed but knew I would find something else eventually. Joe worked all day to find me a Jeep Compass trailhawk better than the one I wanted AND to get the payments where I need them to be able to afford it. Joe made the whole experience smooth and he was extremely knowledgeable, never pushy and very pleasant to talk to. He even went to great lengths to make sure I could afford the maintenance package that comes with the car. I hope anyone considering buying a car will visit Joe at Heritage - Owings Mills.
My better half???s brother and mother purchased vehicles with joe in the past and came highly recommended, so after 14 years with my truck it was time for another and Joe was great to make a deal with. On a side note he was great in going threw the technology in the dash to ease the transition to a newer model.
Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn???t feel right in. Had a few requests that were met with LNP problem. Mr Hammond was ver friendly and professional. Would deffinstelt recons this dealer as I already have!
My husband and I thoroughly enjoyed our car buying experience at Providence Autos. We purchased a 2016 Chrysler 200S. The car was in mint condition and the price was unbeatable! Jason was quick to respond to our request online and Bruce did a phenomenal job explaining everything to us and making the process painless! The experience could not have been any better!
I saw a 2015 Jeep Grand Cherokee Summit on the dealer's website and contacted their salesman, Herb Denton. He had left for the day but returned my voice mail message the first thing the next morning. Herb went out of his way to accommodate my schedule to view and test drive the vehicle I was inquiring about and subsequently ended up purchasing at a price lower than similar models at other dealerships.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Need more team members like Marty, a real customer service type of guy! No problem can not be overcome, when dealing with him. I recommend all my friends and family to go see Marty, when it comes to buying new or used.
Everyone was super friendly And willing to help ....Marty Ervin was very professional And very patient answering every question that I had . I will be going back and telling friends about this Dealership
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