I have had my luxurious mini- van for a week now and I love the way it drives, the interior, the sound system. Austin was a fabulous guy to work with. I changed my mind as I went through the purchase process and he consistently worked with me to find my perfect match!! He was honest, reliable, never pushy, just professional and helpful. Since I live out of state, the dealership accommodated me by providing a loaner vehicle until the purchase was completed, then driving my gorgeous new car to me in the pouring rain. Poor Peter got stuck at NY DMV for 2 hours and almost got struck by lighting putting my new plates on.... Austin met me half way in the Berkshires to sign all of the paperwork once I got my bank's financing, so I would not have to make. Another trip to them.. all of the staff at the dealership were fabulous!!! I can't say enough about Austin - he really worked for me to locate exactly what I wanted.. I will always work with this dealership - They rock!!!!!
Dave Dickinson was awesome. This was my first Jeep purchase and they gave me a great deal while other local dealers couldn???t compare. He was patient and understanding in all aspects of the buying process. With great communication as well. When I got my Jeep inspected a few days after, every worker on the service side was super nice and welcoming. I would highly recommend.
Purchased my 2nd jeep from Metro both from Steve, my 1st being a brand new Cherokee now a Grand Cherokee Altitude Both times fantastic easy experience. Steve ensures you get what you are looking for and makes the process as painless as possible. Honestly wouldn't go to another Jeep dealer, love my jeep and will only go to metro chicopee
Steve was a very friendly and easy person to work with. He was always available to me via email, work phone, and even his cell phone. He continued to communicate with me even after the purchase to ensure I was enjoying my new vehicle. He was willing to work for me to make sure I got the vehicle and price that I wanted!
My husband was very satisfied with the work done on my Jeep Latitude on his last visit.
Our 2014 Jeep has just over 16 000 miles, it has been a pleasure each time either one of us has brought the vehicle for scheduled maintenance.
My husband and I went to numerous dealerships looking for a specific car. After visiting dealer within a 50 mile radius, we expanded our search and are so happy that we did. James Motors was a 115 mile drive which turned out to be worth every mile. Anthony agreed to meet us at the dealership on a Sunday morning to look at the car and take it for a test drive. We got to the dealership slighly earlier which allowed us the time to do a walk around of the exterior. We actually talked about how clean all the cars looked on the lot (much larger dealerships we visited had cars on their lot with trash still inside the cars), Anthony showed up on time, put the dealer plate on and allowed us to go for the test drive alone. Anthony was extremely friendly, professional, and so easy to deal with. No negotiation struggle, no sales pitch, just an all around great conversation and purchase agreement. Due to living so far away, he again agreed to meet us to pick up the car on Sunday morning. The car was in his shop all shined up and ready for us to pick up. There's no question as to whether we'll buy another car from Anthony. He will now be our first call when we're searching.
I was very pleased with the service I received at Bolles Motors. Everyone made me feel like I was a long time customer and Sage was a pleasure to work with. He made sure I was happy with everything and never pressured me into buying a vehicle that wasn???t right for me. I drove away with the confidence that I made the right decision in going to Bolles!
I decided on 5 star because for the first time ever purchasing a new vehicle was easy and painless. I worked with Sean on finding the right wrangler JK for us. Sean did a great job, had all the answers and did all the work. I will definitely be buying my next jeep at Bolles Motor. Thanks again, Ron and Alyssa
I love my new Jeep Compass and thank the team at Bolles, especially Sean LeBaron, our Salesperson, and Ken Keaveny, our Finance Person, for making it so pleasant and easy. They made the experience fun and fast and I'd definitely purchase from Bolles and Sean again!
Sean was great thru the entire process. Ensure my son got the best car for him not what they wanted or needed to sell. If you want to feel comfortable with a car purchase see Sean LeBaron at Bolles Motors in Ellington.
In a matter of a few minutes I had decided on what vechile and wherevto buy it The expierence with Sean and Ken was very comfortable and they explained everything to a T. Plan to have my vechile serviced there as well .
Came in to buy a used Xterra and trade in my old one. Everyone here was fast and extremely helpful. Cory, my sales rep did a great job walking me through the process, and they gave me top dollar for my trade in. What a great experience!!! Thanks again. Erik
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