Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
Josh Gowing went above and beyond for us! He took the frustration out of buying a car and made it a fantastic experience! I love my car and we are truly grateful to him and all of his hard work! Ask for Josh Gowing at Ganley of Aurora. He treats you like family!
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
Have been doing business with Ganley Village for 18 years and always a pleasurable experience. Don Weiland is a great sales rep. to work with and follows up on any questions or concerns. My wife and I will continue to use them for our future auto purchases.
I was pleasantly surprised with Nick???s work ethic and dedication to satisfying my wants and needs. I???m a new nurse with a baby on the way so I needed to stay within my budget, Nick made that happen plus more! The vehicle I drove off the lot with tonight is beautiful, BRAND NEW & FULLY LOADED, I???m in love. Everything happens for a reason, Nick was placed in my life for a reason! I truly appreciate him, I wish him nothing but happiness and decades of success!
This was the best car buying experience I have ever had! Nick said he and Ganley are not like other dealerships and he was 100% correct. No pushy sales tactics. No "car salesman" stigma. He was up front, straight forward and honest. He kept it real. Nick was extremely polite and personable. We got a great vehicle, we love it! The whole experience was stress free and fun. A first for me. Thank you!!
We've been doing a lot of searching for just the right vehicle for our college age son who will be starting an internship soon. While searching online I found a Jeep that seemed perfect. So I completed the online request for info. I was pleasantly shocked to receive an email almost immediately on a Sunday afternoon. You'd think it was a canned response but the way it was worded that seemed impossible. That was just the beginning of the personal attention to our needs and accommodating our unique situation. John was so easy to work with. He made my son feel at ease while there alone and was waiting for my arrival knowing my first name. Little details that make you feel important. Fred did an excellent job of explaining the financial side of the transaction. Never once did I feel pressured or taken advantage of. And here's the best part... they let Matt drive off with the vehicle to get to class on time before I'd even signed the paperwork.
They were able to get my car serviced within a day for my engine! I didn???t even get my car there! The dealership where I bought my car was going to be over 2 weeks! This engine failure needed fix right away or the damage should have been extensive!
My wife and i beeded a new car. We had nothing to put down but an old explorer. Lloyd, our salesman was extremely helpful and worked very hard to get the payment we wanted fir the vehicle we wanted. He was very polite and extremely patient with us, even though i was a bit rude at times. I will come back to haasz again.
I gave them the rating I did for their customer service. They did everything to get us into the vehicle we wanted and made sure we were satisfied.
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