I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
Friendly low pressure sales until we talked financing
by td2018 from DealerRater.com
November 4, 2018
Dave was great to work with and everything seemed low pressure for the most part. Biggest issue was their financing over ours. We were threatened with releasing our car back for other sales if we did not use their financing (as it would take too long to get a certified check form us). When we continued to assert that it was our bank or we walk, then the deal came through. I'm not sure if this was just pressure to close before the end of the month or only a standard finance maneuver. The rest of the buying experience from the test drive, through negotiations and final car pickup all went well. Nice variety of cars here to look at, but beware on financing pressures.
I just wanted to express my thanks to Jerome Rucker on the new Jeep Compass that I leased. I am sorry for making you work so hard because I was so fussy.But Jerrome went out of his way to make sure I got all the features I wanted. and I wanted to tell you I am very please with it and I am sure I will enjoy it until my next lease. And I will be sure to see you again when my lease is up.Thank you again Jerome. Have a great day.
I know it's not typical to buy a Chevy from a Chrysler dealership but they had the truck I was looking for. I had a set monthly price that I did not want to go over and they worked with me to get me the plan I needed. Im not a fan of making large purchases and never trust sales reps but Michael Dougherty made the transaction painless!
My alternator went in my Durango and I had it towed to the nearest Dodge garage. Even though they were busy with scheduled repairs they were able to fit my car in and also helped with getting a rental while I waited. Awesome customer service!!! Was kept up to date daily.
This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
Excellent Care and attention to detail. Jason was wonderful to work with. The process was smooth and quick . Would highly recommend this dealership. The people here are very professional
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