Your Sales Associate Dan was the best, patient, and worked with me on getting the Vehicle I wanted. It was hard to depart from my trade in, It most definitely had a huge sentimental value on it and I am sure it will give someone the same benefit it did for me on getting my career and life going. But again I am pleased to move up in Vehicle, I work hard to be where I am in life now.
Getting back to the Service received I give it all 100% A+.... Thank you for all you did Dan.
When I had the car in for an oil change I was advised there was a recall on the cruise control. I took it in for service. As promised it was a quick repair. I was out the door in under two hours which included tire rotation and alignment as well as the recall work.
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
I am very happy with this dealership, they were very friendly. Craig Sabrese helped me choose the perfect car for me and guided me through the leasing process. I will come back again to buy my wife's car here. Thank you Craig, I am very happy.
This would be my second time purchasing a vehicle from Schumacher. I love how professional and kind the dealers are. They dont haggle,grind, or make you feel uncomfortable. Instead these people genuinely care about you and work with you. I love how they offer snacks and drinks and they are always willing too meet with your standards. Great experience, David Poire is an amazing sales consultant and I recommended seeing him.
I was fortunate to meet with Michael Kuznetz when I came in for a few minor questions. He was extremely patient and knowledgeable. After solving my few problems, I asked when I was due for a service call. I had 5600 miles on my Continental. Since I had no appointment scheduled, Michael recommended I do it now, if convenient . I was delighted and when my car was ready, it was even more beautiful, having been washed and waxed.
I experienced very prompt service as I drove up to the service department without having made an appointment. Dave, my customer service rep, was very attentive, explained everything that they were going to do and answered all my questions. I was out of there in no time. ( efficient and well co- ordinated system ).
While the financial process was a little bit screwy, Craig was by far the best salesman I have ever worked with. I reached out online and within 5 minutes Craig was on the phone with me. There was zero pressure and nothing but warm hospitality from him. While there with my two year old daughter he made sure to take care of us and my my daughter. With his firm handshake and silly jokes, we felt at home from the get go. I have never had a better salesman who genuinely cares about his customers. I am customer for life of his. I hope that the dealership knows how fortunate they are to have such an allstar at their disposal. Now if they could figure out their scheduling of financial managers to get the deal through, they might be onto something. But Craig was the reason I didnt walk away from the deal.
This dealership is extremely helpful & informative. Craig Sabrese was a great help, he showed me all the new features and help me choose the perfect Jeep. I have driven Jeeps for 20 yrs & this had been the easiest purchase I have made. I wasn???t sure if I was ready yet for a new car, but he made the process so easy, I got the new Jeep. Craig made the experience enjoyable.
DAVID POIRE was so helpful to me in making my decision between buying and leasing and in finding a car that I am so very happy with . Leo and Matthew were so efficient. I was pleased and impressed. They let me take the car without giving them any money! Wow ! I hurried home and got my check book.
We had a fantastic buying experience with Craig Sabrese. Working with Craig was a pleasure. He has very good knowledge of all the makes and models and helped us make decisions along the way. I would absolutely choose Craig first when looking for another vehicle. He made us feel comfortable with the leasing and guided us at what the best options were for us. I would highly recommend Schumacher and especially Craig Sabrese.
It's been a number of years since I bought a used car. There is the lingering concern about dealing with the stereotypical slick used car salesman and the "nails on the blackboard" cringe worthy experience associated with the event. Such was not the case with David and Oscar. In fact, we walked away extremely happy with the experience. All the people we dealt with at Schumacher were pleasant and helpful. It may be awhile before I purchase another car, but they will be at the top of my referral list when I'm asked if I know a good place to buy a car. Thanks guys!!
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