From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
I received the best possible service at this dealership! I was made very welcome and I did not feel pressured or overwhelmed by the staff. I called ahead to inquire about a vehicle I was interested in... and they had it ready for me to test drive by the time I got there! I got the best possible deal and it wasn't long before I was out the door and in my new wheels!
I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!
I purchased a pre-owned 2016 Camaro from Brighton Chrysler Dodge Jeep Ram on 11/29/18. I worked with Bryan Skulley and am incredibly happy with my decision. The entire sales process was easy and Bryan was very knowledgeable without putting any pressure on me to make a quick decision. I'm very happy with my experience and would recommend "Skulley" by name to anyone looking for a great deal on pre-owned vehicles.
We picked up our new 2018 Grand Cherokee Sterling Edition today in Durand. Both Mike and Jake helped us and actually gave us the space to decide what we wanted. They made us feel comfortable and were terrific to work with. I'll definitely recommend this dealership to friends and family. It sure beat the big city dealers that insist on selling only what they want. Wise earned my business and I'll be back. Thanks guys. We couldn't be happier.
They’re an hour and half away from my home, but the trip was well worth it. They gave me a great deal, made the process very easy and simple. Since we had gotten there late in the day we had to do the paperwork the next day but they got everything taken care of and kept me in the loop on all of it. Then they brought my new vehicle to me with all my paperwork so that I wouldn’t have to make the drive over there again. Very nice experience and took so much less time than I’ve dealt with in the past when buying other vehicles.
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
Chris Woodward, Stu the used car manager, and Dustin handling the finance end were top notch. It was a great experience from the beginning and they heard our needs and wants. Very friendly and professional. Would highly recommend them.
At first I was really satisfied with the sale and my dealer. I have a had a couple of issues and called Doug to help me with them. Both times he has told me he would look more into the issue and get back with me. Both times he???s never called back to follow up or even tell me that he wasn???t able to fix the issues. No word at all.
Answered all my questions that I ask the management was great Finance was fast I got in and out in a timely manner the salesman and the management team were very knowledgeable I can't wait to go back and get another car
I would strongly recommend working with Darius Edwards at Suburban Chrysler Dodge Jeep in Ann Arbor, MI. We recently worked together and leased a 2019 Jeep Grand Cherokee Overland. Darius was honest, respectful of our time and truly a joy to work with - an exceptional representative of the Suburban Group! Buying a new vehicle can be stressful; however Darius made the experience simple and enjoyable. He did not hesitate to find the color and options we were looking for and did not push us to 'buy what was on the lot'. Darius also gave us time to think through the purchase, did not constantly hound us with phone calls and emails. Through it all, i would totally recommending working together with Darius Edwards and Suburban Chrysler Jeep in Ann Arbor!
My experience with Daruis Edwards was wonderful. He was very patiant, kind, friendly, understanding and respectful guy. He has a great deal of knowledge about any vehicle on the lot. He answered all questions and took the fear out of buying a new vehicle. I trust him and would most definitely recommend him to friends and family.
Doug E Fresh is the real deal and you would be crazy not to work with him!!! I don???t believe I have ever had this great of an experience at a car dealership ever! I was completely blown away right from the beginning. I am from the Lansing area and was shopping online and Doug reached out to me within minutes. We couldn???t make it to the dealership until the weekend but he still kept in contact and even sent us a personal video of the vehicle we wanted to look at. It was so nice and unexpected! Once at the dealership, Doug and the team did everything they could to get us in the vehicle that we loved all while making it fun! Thank you for making our car buying experience so amazing and thank you for allowing us to join your family!
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