Went to Spitzer to service my car and received nothing but the best treatment. The dealer is nice and it's also walking distance from places to grab food so while my car was getting serviced I had something to do. They diagnosed my car and made good recommendations without being shady. I definitely recommend this dealer!
Luis went above and beyond to make sure I got the Wrangler I wanted and left with a deal I was comfortable with. He was super patient with us and walked the lot multiple times so I could find a vehicle that met all my needs. He wasn???t pushy and the entire process was smooth. Absolutely excellent service!!!!
Nos trataron muy bien y nos ayudaron a escoger el carro que necesitamos Un vendedor excelente EXcelent Experience in the dealer they talk English & Spanish is very good to us we understand very good the deal and explain to us everything that the car has
From the fantastic sales team Anabel Fiallo and Mike Diaz to the Financing Dept I have nothing else to say but thanks everyone for the excellent reception in all professional manners as a reputable business firm should be. My congratulation to Anabel Fiallo and Mike Diaz
Came in with print-out. Sales Person bait and switch?
by BearAuto from DealerRater.com
October 14, 2018
I came in with a print out of a car I was looking to negotiate pricing/sales for. The sales person attending me, took the print-out, then proceeded to produce a new print-out with a new sales price. The new price had an additional thousand dollars on top of the original price from my print-out. I thought, at the very least we could possibly negotiate something between the car's price and my trade-in, the salesperson tells me that internet prices are fixed and do not change whatsoever. Personally I thought that statement was pretty comical because clearly it had changed. I was told that there was nothing he(sales-person) could do for me. However there was something I could do, that I needed to place down on top of the trade-in otherwise there's nothing else that can be done. I told the salesperson my intentions were to come in solely with my trade-in and negotiate the sale. After that was said, what was a originally a very leisurely lax older gentlemen became possibly the quickest 60yr old or so Salesperson that would make the other younger Sales-folk there look as though they had arthritis. Personally I don't think I could come back to this dealership without dealing one-on-one with the Manger that first help me. I would like to end this by saying that the person I first spoke to, Rosanna was very helpful and charming.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
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