Much Gratitude to team @ San Juan Capistrano Jeep.
by Taylor Davis in his new Jeep C from Newport Beach
September 8, 2018
The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.
I recently had the pleasure of purchased a car from Arden Lanum at Courtesy Chrysler in San Juan Capistrano. I had a ton of questions and she was able to answer them all! She made me feel very at ease was super friendly and very knowledgeable. My mom is thinking of getting a new car and we will be going right back and requesting Arden!! She’s our girl!
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Had a check engine light on and also had a recall. Had an appointment at 7am and had me out around 11am. Service Tech was polite and professional. This was my first visit to Ontario Dodge. I will be back since I will not go to Victorville Motors ever again. I was there customer since 99 but when they changed owners and replace the older timers the service went down the hill.
By far the BEST place I've ever been to for my needs, I really needed an emergency oil change for my car, the dealership I originally go to is a headache, I needed an appointment and my work schedule would not allow me to go but I called here and their open services until midnight and very affordable with additional services, extremely helpful and informative, very professional and here you feel like home. They really do treat you like family. The gentleman I spoke with is named Dorian. He really made the experience better and he really knew his stuff and procedures for what I should expect. I'm usually skeptical and paranoid when it comes to my car because you never know but after my visit this place is definitely my go to and my recommend to if anyone needs help. Most definitely send them to Dorian for top quality experience.
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