Great experience with a great salesman, Tony Bowler. Didn't feel pressured, but I was provided all information needed to make my decision to purchase. Felt like I paid a fair price for my new car. I really liked the casual, low key atmosphere of this dealership and Tony. Not the typical high pressure car sales, which made me very happy!
As soon as we arrived to the dealership, we were greeted by Ruben. I came with the intention of only looking at the Jeeps available, Ruben was kind, helpful and extremely patient. At no point did I feel pressured to have to leave the dealership with a car. He really did an amazing job at finding me my dream Jeep with all the little details that I was looking for at a good price. Ruben made purchasing my dream car an enjoyable experience and the entire staff as well.
I left a message for the service department supervisor Levi. He contacted me first thing the next morning. He made no excuse for the bad customer service and experience, but instead apologized for the bad service I had received. He is fairly new to the location and he's working on making the service department better. He listened to my issue and was genuinely interested and concerned with correcting my experience with the service department, in which I truly appreciate. He has gone the extra mile to make me feel better about finishing what was not completed due to the part issue. He has made me comfortable knowing my truck would be finished on time. He has kept me informed about when my truck would be finished. He has given me faith in his service department.
Antonio, was very helpful in my truck hunt. I found the truck I wanted on Cars.com and reciever a wonderful deal from prestige dodge.
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